TASHA ORTIZ
Brownsville Animal Regulation & Care Center
Los Fresnos
10
years of professional experience
Organized administrative and customer service professional with expertise in recordkeeping, payment processing, and inventory management. Maintains accurate records, ensures documentation precision, and manages sensitive information effectively. Bilingual in English and Spanish, offering strong communication and problem-solving capabilities.
Work History
ANIMAL CARE TECHNICIAN
2 Years 2 Months- Executed administrative and clerical duties, including data entry, processing paperwork, and maintaining accurate electronic and physical records to support operational efficiency.
- Maintain controlled-drug logs for euthanasia medications, accurately documenting drug usage and inventory according to established procedures and recordkeeping requirements.
- Communicate with the public, staff, veterinarians, and internal departments to provide information and coordinate services.
- Monitor inventory levels and order supplies necessary for daily shelter operations.
- Perform administrative and clerical duties, including data entry, processing paperwork, and maintaining accurate electronic and physical records.
- Facilitated communication with the public, staff, veterinarians, and internal departments to provide information and coordinate services, enhancing overall service delivery.
- Monitored inventory levels and ordered supplies to ensure availability for daily shelter operations, contributing to uninterrupted care for animals.
- Manage multiple time-sensitive responsibilities while maintaining attention to detail and accuracy.
ANIMAL CARE TECHNICIAN
1 Year 1 Month- Maintained detailed and accurate records regarding animal health, behavior, treatments, and services.
- Executed administrative tasks, processing documentation and organizing records to ensure efficient operations.
- Assisted with customer transactions and payment processing for services provided.
- Managed supply orders and inventory tracking to support daily operational needs.
- Engaged with public and staff, delivering information and assistance to enhance service experience.
- Managed multiple responsibilities in a fast-paced environment while maintaining accuracy and attention to detail.
SELF-CHECKOUT HOST
3 Years 4 Months- Processed customer payments accurately, including cash, card, and electronic transactions.
- Assisted customers with questions and technical issues, ensuring prompt resolutions and satisfaction.
- Identified technical issues and escalated concerns.
- Managed multiple customer needs simultaneously, enhancing overall checkout efficiency in high-volume environment.
YOUTH DEVELOPMENT PROFESSIONAL
2 Years 1 Month- Maintained comprehensive records of student interactions, progress reports, evaluations, and program activities to support informed decision-making.
- Collected and documented information related to participant progress and program outcomes.
- Collected and documented participant progress and program outcomes to evaluate effectiveness and guide program improvements.
- Communicated with participants, families, and team members to provide information and support.
Skills
Data Entry & Record Management
Document Processing & Filing
Document management
Recordkeeping
Payment Processing
Inventory Management
Administrative & Clerical Support
Customer Service
Confidential Information Handling
Office proficiency
Organization & Time Management
Problem Solving
Bilingual: English & Spanish
Timeline
ANIMAL CARE TECHNICIAN
Brownsville Animal Regulation & Care Center
07.2024 - CurrentRead More
ANIMAL CARE TECHNICIAN
Rio Grande Valley Humane Society
12.2022 - 01.2024Read More
SELF-CHECKOUT HOST
Walmart
04.2019 - 08.2022Read More
YOUTH DEVELOPMENT PROFESSIONAL
Boys & Girls Club
06.2016 - 07.2018Read More