Tasha Schwabe, RHIT
Palm Harbor,FL
Summary
Highly motivated and committed Medical Billing Specialist with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
Overview
2026
2026
years of professional experience
Work History
Financial Clearance Team Lead
US Eye
Sarasota, FL
10.2023 - Current
- Led cross-functional teams to enhance patient care quality and operational efficiency.
- Developed training programs to mentor staff on best practices in eye health services.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Trained new team members by relaying information on company procedures.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Held weekly team meetings to inform team members on company news and updates.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
- Checked eligibility for upcoming patient appointments and obtained authorizations.
Financial Clearance Team Lead
Eye Health America
09.2020 - 10.2023
- Check eligibility and benefits for upcoming patient surgeries.
- Create patient estimations for all upcoming cataract evaluations.
- Obtain insurance authorizations for all facility only patients.
- Create patient estimations for all facility only surgeries.
- Call patients to collect on all upcoming surgeries.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Communicate insurance benefits to patients.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Mentored and guided employees to foster proper completion of assigned duties.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Medical/Office Coordinator
Heart 4 Kids Therapy
01.2019 - 09.2020
- Liaised between patients, insurance companies and billing office
- Communicated with insurance providers to resolve any denied claims and resubmit
- Participated in workshops and other training opportunities to remain current on billing procedures, regulations and industry updates
- Assisted patients by determining financial assistance available and setting up payment plans
- Guarded against fraud and abuse by verifying all coded data accurately reflected services provided
- Posted payments and collections on regular basis
- Obtained insurance authorizations for all Medicaid patients
- Ensured timely and accurate charge submissions utilizing Clinic Source
- Maintained current accounts through aged revenue reporting
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement
- Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivables and collections
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information
Medical Billing Specialist/Receptionist
Dr. Stephen G. Nelson Pediatrics
1 2017 - 12.2018
- Professionally and courteously verified appointment times with patients
- Adeptly managed a multi-line phone system and pleasantly greeted all patients
- Verified patients’ eligibility and claims status with insurance agencies
- Prepare daily cash deposits
- Posting insurance checks, patient checks and credit card payments
- Enter newborn charges and daily office charges
- Work AR aging report, follow up with denied or unpaid claims. File corrected claims or appeals if needed
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care
- Reviewed and sent medical records to other physicians upon request
- Maintained patient databases and updated information in alignment with HIPAA protocols
Medical Billing Specialist
Bay Surgical Specialists
04.2013 - 02.2017
- Correctly coded and billed medical claims for inpatient and outpatient admissions and surgeries. As well as, office visits, procedures and ultrasounds
- Precisely completed appropriate claims paperwork, documentation and system entry
- Verified patients’ eligibility and claims status with insurance agencies
- Obtained authorizations and referrals from primary care providers and insurance companies for future office visits, ultrasounds, procedures and surgeries
- Maintained strict patient and physician confidentiality
- Actively maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third party requirements regarding billing
- Responded to correspondence from insurance companies
- Identified and resolved patient billing and payment issues
- Confidently and adeptly handled claim denials and/or appeals
- Examined patients’ insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable
Customer Service/Administrative Assistant
MP Direct, Inc
04.2008 - 04.2013
- Received inbound customer service calls
- Evaluate customer concerns, troubleshoot, and provide solutions
- Input order requests to database
- Process returns and credits
- File freight claims
- Assist human resources with projects as needed
Education
Associate of Science - Health Information Management
St. Petersburg College
St. Petersburg, FL2014
Skills
- ICD-10 (International Classification of Disease Systems) and CPT
- Outpatient and inpatient surgery coding specialist
- Familiar with Medicaid and private insurance carriers
- Insurance and collections procedures
- Excellent problem solver
- Resourceful and reliable worker
- Close attention to detail
- Excellent verbal communication
- Excellent computer skills
- Payment processing
- Case Management
- Medical office administration
Timeline
Financial Clearance Team Lead
US Eye
10.2023 - Current
Financial Clearance Team Lead
Eye Health America
09.2020 - 10.2023
Medical/Office Coordinator
Heart 4 Kids Therapy
01.2019 - 09.2020
Medical Billing Specialist
Bay Surgical Specialists
04.2013 - 02.2017
Customer Service/Administrative Assistant
MP Direct, Inc
04.2008 - 04.2013
Medical Billing Specialist/Receptionist
Dr. Stephen G. Nelson Pediatrics
1 2017 - 12.2018
Associate of Science - Health Information Management
St. Petersburg College