Tasha Simmons
Personal Banker/ Sales
South Boardman,MI
Summary
Alot of my prior experience in Banking and Sales, but I would like to branch into the medical field. Knowledgeable about preparing and processing payments and pursuing past-due balances. Well-versed in accurately recordkeeping and tracking transactions. Im great with problem solving and working with the general public. Im Team-oriented, dependable and performance-driven.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Stay at Home Mom
Stay At Home Mom
South Boardman, MI
11.2018 - Current
- Left Chase Bank at 35 weeks pregnant and have stayed home with my children until they have reached school age.
- Enrolled in school and pursuing Medical Billing and Coding at Davenport University
Lead Teller Operations Specialist
Chase Bank
Traverse City, MI
05.2018 - 11.2018
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Counted, verified and handled bank deposits and armored car transactions.
Personal Banker
Huntington National Bank
Traverse City, MI
01.2016 - 05.2018
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
- Maximized revenue through improved sales techniques and branch productivity.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Approached prospective clients through cold calling and emails to meet sales targets.
Sales Associate
Verizon
Gillette, WY
07.2013 - 10.2015
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Mancelona High School
Mancelona, MI 09.2006 - 06.2010
Skills
Multi-tasking strength
Timeline
Stay at Home Mom
Stay At Home Mom
11.2018 - Current
Lead Teller Operations Specialist
Chase Bank
05.2018 - 11.2018
Personal Banker
Huntington National Bank
01.2016 - 05.2018
Sales Associate
Verizon
07.2013 - 10.2015
High School Diploma -
Mancelona High School
09.2006 - 06.2010
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