Tasha Sims
Oklahoma City,OK
Summary
Dynamic Senior Account Manager and Trainer at TruEnergy Services LLC, excelled in fostering client relationships and driving revenue growth. Leveraged exceptional negotiation skills and business strategies to exceed sales quotas, mentor 20+ personnel, and expand client base. Known for outstanding customer relations and staff management, consistently achieving company goals. Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
7
7
years of professional experience
Work History
Senior Account Manager and Trainer
TruEnergy Services LLC
07.2017 - Current
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Provided extensive support in sales, technical and business areas to key accounts.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Worked with customers to develop strategic business and account plans.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to team objectives in fast-paced environment.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Kept detailed records of daily activities through online customer database.
- Trained new employees on customer service, money handling and organizing strategies.
- Presented professional image consistent with company's brand values.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided coaching and mentoring to employees.
- Trained and mentored 20+ new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
Education
High School Diploma -
Alvarado High School
Alvarado, TX05-1998
Skills
- Goals and performance
- Business strategies
- Order Management
- Excellent negotiation skills
- Revenue Generation
- Sales expertise
- Customer Relations
- Staff Management
- Schedule Management
- Account growth
- Territory Management
- Sales tactics
- Business Development
Timeline
Senior Account Manager and Trainer
TruEnergy Services LLC
07.2017 - Current
High School Diploma -
Alvarado High School
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