Tasha Stewart
Memphis,TN
Summary
Experienced in a fast-paced admissions environment, honed communication, relationship-building, and organizational skills. Proven ability to effectively manage data and collaborate with teams to achieve common goals, adapting to evolving needs. Reliable and results-driven approach, always focused on delivering impactful outcomes. Seeking to transition into a new field, leveraging transferable skills to make a positive contribution.
Overview
17
17
years of professional experience
Work History
Admissions Liaison
Encompass Health Rehab Hospital
03.2020 - Current
- Responsible for the coordination of an effective, efficient admission process for all patients by conducting thorough assessments of potential patients to determine their eligibility for admission to the facility
- Collaborate with healthcare providers, case managers and insurance companies to obtain information and documentation for admission
- Maintain accurate and up to date records for all potential patients as well as for doctor’s review
- Educate potential patients and their families on the services and programs offered at our facility
- Address any concerns or issues raised by potential patients or their families, escalating to appropriate parties as needed
- Stay up to date on industry trends and changes in healthcare regulations to ensure compliance in all aspects of admission process
- Serve as a positive representative of Encompass Health, promoting our mission and values to potential patients and the community
- Participate in marketing and outreach efforts to promote our facility and services to potential patients and referral sources
- Verifying Medicare benefits and pre-authorizations for hospital admissions with all major insurance companies
- Utilizes CRM system for creating, tracking and monitoring liaison territory, managing referrals and activities
- Pre-admits all patients that are expected admissions for the day into Revenue Cycle system
- Notifies staff by way of the Virtual Admission Board of patients that require isolation, trach, oxygen, Bi-pap, Hemodialysis and Peritoneal Dialysis etc
- Reviews Virtual Admission Board/ACE-IT system for previous day to ensure all admissions, discharges, room transfers and leave of absence patients are entered and in the accurate location
Admissions Representative
Encompass Health Rehab Hospital
05.2015 - 03.2020
- Responsible for verifying Medicare benefits and authorizations for hospital admissions with all major insurance companies
- Knowledge of ICD-9 and ICD-10 Coding
- Reviews preadmission evaluations to identify primary diagnosis and appropriate physician assignments
- Backs up clinical decisions by gathering pertinent information and scanning it into ACE-IT (EMR) for the physician to review
- Utilizes CRM system for creating, tracking and monitoring liaison territory, managing referrals and activities
- Pre-admits all patients that are expected admissions for the day into PATCOM system
- Notifies staff by way of the Virtual Admission Board of patients that require isolation, trach, oxygen, Bi-pap, Hemodialysis and Peritoneal Dialysis etc
- Maintains accurate listing of all patients in hospital and updates Virtual Admission Board which notifies all staff via email
- Reviews Virtual Admission Board/ACE-IT system for previous day to ensure all admissions, discharges, room transfers and leave of absence patients are entered and in the accurate location
- Manages ORBIT (Online Referral Based Information Tool) system that holds patient information and referrals from hospitals and doctor’s office
- Answers inquiries from families, hospital staff, insurance companies, case managers and other involved parties
- Maintains positive relationships with insurance company case managers and hospital/clinic referral sources
- Adheres to all regulatory, company, hospital and departmental policies and procedures
Health Information Management Service Clerk
Encompass Health Rehab Hospital
10.2011 - 05.2015
- Responsible for entering, tracking and maintaining data in Cerner ACE-IT software application system
- File, retrieve, and maintain paper charts in an organized manner
- Analyzes electronic medical record daily for physician and nursing deficiencies, performs quality check on all documents scanned into Power chart to ensure all disciplines are in compliance with HIMS policy and procedures
- Processes and completes routine medical record requests for continuing patient care purposes and processes record request for internal/external audits and reviews
- Handles request from the State of Tennessee Disability Determination Section and Social Security Administration
- Audits IRF-PAI for accuracy before transmitting claims to Center of Medicare Service and scanning of the validations to the Central Billing Office for billing and receipt of revenue
- Responds and answers to general customer service inquiries while following established guidelines and procedures
- Performs other duties as assigned
Medical Records Assistant
Allenbrooke Nursing and Rehab Center
04.2010 - 09.2011
- Responsible for filing, retention and destruction of overflow/thinned records and discharge records, filing physician telephone orders, consults and labs, assisting in maintaining up-to-date resident specific information in the clinical information system
- Conduct concurrent audits at regularly scheduled intervals to ensure records are complete and correct and return to appropriate department head for any necessary corrections
- Participate in daily stand up and quality improvement meetings, maintain facility policies and standards of practice to assure release of information requests are appropriate and meet legal standards
Medical Records Coordinator
Kirby Pines Retirement
04.2009 - 04.2010
- Responsible for the maintenance and audit of 184 resident administrative records within the nursing home and assisted living facility
- Certified completion of all closed charts within 72 hours
- Researched and responded to all legal requests for patient records
- Maintained accurate daily census details for all nurses, certified nurse’s aids and billing department
- Participated in weekly Medicare meetings
- Teamed with administrative assistant to complete monthly board reports
- Consulted with insurance companies and physician’s office in fulfilling information requests
- Provided excellent customer service answering phones and entering admissions
Medical Billing Assistant
Kirby Pines Retirement
05.2008 - 04.2009
- Responsible for verification and eligibility of benefits, posting Medicare payments, posting and adjusting supplemental insurance payments, updating all residents medical/personal information
- Used PC-Ace billing software, billing insurance companies for physical, occupational and speech therapy, x-ray and lab procedures, billing residents or responsible party for non-covered services
- Following up on recouped payments from Medicare and supplemental insurance companies
Education
General Diploma -
Raleigh Egypt High School
Memphis, TN05.1996
Associate of Occupational Science - Medical Administration
Southeast College of Technology
Memphis, TNMedical Insurance Billing and Coding Diploma -
Remington College
Memphis, TNSkills
- Task Management Skills
- Clear Verbal Communication
- Concise Written Communication
- Team Collaboration Skills
- Self-Motivated Work Ethic
- Confidential Information Handling
- Understanding of Medical Terminology
- Proficient in Medical Records Management
- Proficient in Admissions Procedures
- Skilled in Conducting Insurance Verifications and Authorizations
- Understanding of Medicare Policies
- Understanding Medicaid Policies
- Familiarity with Third-Party Reimbursement
Contact - Phone
cell, 901-355-9120
Timeline
Admissions Liaison
Encompass Health Rehab Hospital
03.2020 - Current
Admissions Representative
Encompass Health Rehab Hospital
05.2015 - 03.2020
Health Information Management Service Clerk
Encompass Health Rehab Hospital
10.2011 - 05.2015
Medical Records Assistant
Allenbrooke Nursing and Rehab Center
04.2010 - 09.2011
Medical Records Coordinator
Kirby Pines Retirement
04.2009 - 04.2010
Medical Billing Assistant
Kirby Pines Retirement
05.2008 - 04.2009
General Diploma -
Raleigh Egypt High School
Associate of Occupational Science - Medical Administration
Southeast College of Technology
Medical Insurance Billing and Coding Diploma -
Remington College
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