TASHA T. THOMPSON
Lynwood,IL
Summary
Accomplished and results-driven professional with significant experience in administrative and customer service roles, particularly as a Personal Assistant at the Comptroller State of Illinois. Skilled in managing multiple tasks simultaneously and highly proficient in Microsoft Office. Proven track record of improving customer satisfaction and optimizing operations to deliver efficient, high-quality support in dynamic environments.
Overview
19
19
years of professional experience
Work History
Personal Assistant
Comptroller State of Illinois
Chicago, USA
09.2010 - Current
- Handle all aspects of patient's routine expenditures.
- Completed basic administrative work and managed household accounts.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Participated in care coordination conferences and staff meetings to improve skills set.
Manager's Assistant
HTRS Services Corp.
Lansing, USA
05.2009 - 05.2012
- Handled customer complaints to maintain satisfaction.
- Trained new employees on company policies and procedures.
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Drove customer feedback to deliver information to management for corrective action.
Sales Associate Manager
Macy's
Merrillville, USA
09.2007 - 11.2008
- Guaranteed high levels of customer satisfaction.
- Monitored daily performance of team members and provided feedback.
- Served as a liaison between customers and corporate office for escalated issues or inquiries.
- Managed inventory levels by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed.
Account Executive/ Loan Officer
Action Commercial Capital
Hammond, USA
04.2006 - 05.2008
- Performed thorough loan analysis, structuring, and processing.
- Managed client evaluations to confirm adherence to guidelines.
- Consolidated necessary information for the underwriter's review.
- Provided guidance on alternative financing options available to customers based on their individual needs.
Education
Graduate Certificate - Human Resources Management
DeVry University Keller
Chicago, IL04-2025
Bachelor of Science - Management, Concentration in Finance
Purdue University
Hammond, IN05.2012
Skills
- Proficient in Word
- Excel Proficiency
- Presentation Design
- Database entry
- Errands management
- Multi-task management
- Compensation and benefits
- Perform well in high-demand, fast-paced environments
- Administrative support
Volunteer Experience
- Lansing Lions Football & Cheer Youth Program, Treasure
- Board of Education District 158, Superintendent Board Member
Coursework
- Accounting
- Financial Corporate Problems
- Business Writing
- Corporate Financial Problems
- Macroeconomics
- Financial Management
- Marketing Management
- Organizational Behavior and Human Resources
- Promotions
- International Business
Timeline
Personal Assistant
Comptroller State of Illinois
09.2010 - Current
Manager's Assistant
HTRS Services Corp.
05.2009 - 05.2012
Sales Associate Manager
Macy's
09.2007 - 11.2008
Account Executive/ Loan Officer
Action Commercial Capital
04.2006 - 05.2008
Graduate Certificate - Human Resources Management
DeVry University Keller
Bachelor of Science - Management, Concentration in Finance
Purdue University
Similar Profiles
Jessica ReidJessica Reid
Accounting Specialist at Illinois Office Of The ComptrollerAccounting Specialist at Illinois Office Of The Comptroller
Jacob StevensJacob Stevens
State Program Examiner 1 at New York State Office Of The State ComptrollerState Program Examiner 1 at New York State Office Of The State Comptroller
Gayatri GundavarapuGayatri Gundavarapu
Information Technology Specialist 2 Programming at Division of the CIO- Office of the State ComptrollerInformation Technology Specialist 2 Programming at Division of the CIO- Office of the State Comptroller
Jermaine MaxeyJermaine Maxey
Art Teacher at Prairie Hills School District 144Art Teacher at Prairie Hills School District 144
Shtoyree DavisonShtoyree Davison
JROTC Instructor at Phoenix Stem Military AcademyJROTC Instructor at Phoenix Stem Military Academy