Tashaiah L Pickett
Brooklyn,NY
Summary
Successful manager with a strong track record of success in the medical industry. Dedicated leader with excellent planning and prioritization skills. Leadership and customer service are among the areas of skill.
Overview
11
11
years of professional experience
Work History
CBO Revenue Cycle Manager
Staten Island University Hospital
Long Island, NY
05.2021 - Current
- EPIC Super User
- Provide leadership to Financial Operations team members and supervisors by communicating and guiding toward achieving department objectives
- Ensures records are prepared and updated according to established policies and procedure
- Selects, develops, manages and evaluates direct reports; ensures performance appraisals are completed in a timely manner
- Evaluates and implements policies, procedures, techniques and protocols
- Builds and maintains productive intra-departmental work relationships to optimize operations
- Responsible for all day-to-day aspects of the hospital ensuring that quality patient care and excellent client service is attained
- Manage a staff of 23 employees
- Run daily reports
- Conduct 1:1 meetings
- Prepare and submit monthly reports detailing financial activities and professional services rendered
- Conducted weekly staff meetings, doctors meetings and distributed staff weekly newsletters to keep staff informed of the goals set forth for the practice and staff.
Revenue Cycle Supervisor
Staten Island University Hospital
Staten Island, NY
12.2018 - 05.2021
- Oversee daily operations of SIUH Central Business Office, managing a team of 10 financial representatives
- Operational oversight of the front end point of service for the South Admitting office
- On boarded and trained Financial Representative for CBO Urgent cases
- Cross trained part time Financial Representatives to be able to assist with both Elective and Urgent workflows
- Continuously monitor and oversee revenue enhancing projects
- Identify errors and put into practice plans for correction
- Trained as a Super User on Soarian in order to assist with in the implementation at Huntington Hospital
- Successfully coordinated and managed the transition of all CBO team members to work remotely during worldwide pandemic. Implemented meetings via Microsoft Teams in order to ensure all team members feel engaged and connected
Insurance Verification Specialist
Northwell Health
New Hyde Park, NY
07.2015 - 12.2018
- Company Overview: Optum 360 (United Health Group)
- Effectively oversaw enforcement of all integrity procedures and policies
- Resolved disputes on collaboration with contract administrators
- Successfully maintained and conducted research in payer data base
- Verified patient insurance/demographics in a timely manner prior to or for same-day appointments to ensure error-free claims processing in a fast paced environment
- Followed up with decisions from providers
- Completed prior authorization, insurance verification
- Maintained insurance plan request database; ensuring data is entered accurately, and in a timely manner, as determined through facility process
- Answered and responded to calls regarding insurance related issues in courteous, professional manner
- Investigated and resolved queries and complaints pertaining to urgent orders
Education
Associates Degree - Liberal Arts
Borough of Manhattan Community College
New York, NY01-2009
Skills
- Extensive Medicare and commercial insurance experience
- Strong grasp of database integrity procedures
- Superior abilities in working with all MS Office applications
- Knowledge of Series, PAI, Aeos, Soarian, HealthPay24, Invison, Kronos, EPIC
- Outstanding abilities in working as part of a professional team
- High skills in drafting and submitting complex insurance correspondence
- Sound communication and interpersonal skills
Section name
Class of 2018 Northwell PAS Mentorship Program
Timeline
CBO Revenue Cycle Manager
Staten Island University Hospital
05.2021 - Current
Revenue Cycle Supervisor
Staten Island University Hospital
12.2018 - 05.2021
Insurance Verification Specialist
Northwell Health
07.2015 - 12.2018
Associates Degree - Liberal Arts
Borough of Manhattan Community College