Tashala Washington
Kalamazoo,USA
Summary
Proven record of dedicated work in customer service, cleaning, and the overseeing of others. Excellent in interpersonal communication, which results in being trusted with the task of supervising and training new and current team members. Extensive knowledge of kitchen and housekeeping operations. Experience in on the go jobs, requiring constant movement and stamina
Overview
2027
2027
years of professional experience
Work History
Universal Service Assistant
Bronson Methodist Hospital
Kalamazoo, MI
2024 - Current
- Provided support to healthcare staff by preparing and maintaining medical supplies and equipment.
- Responded for having cabinet stocked.
- Collaborated with team members to streamline service delivery processes and improve operational efficiency.
Environmental Services Coordinator
Bronson Methodist Hospital
10.2022 - 2024
- Responsible for the initial training of 25+ EVS associates.
- Maintain cleanliness standards in departments through inspection processes and correcting any work-related deficiencies.
- Marinating relationships with staff, which include but are not limited to listening to complaints and issues while giving constructive ways of improving their situation.
Universal Service Assistant
Bronson Methodist Hospital
10.2021 - 10.2022
- Supplying nursing staff with needed equipment and supplies.
- Responsible for restocking rooms and operating rooms for future patients.
- Responsible for answering phone calls and responding accordingly.
Environmental Service Associate
Bronson Methodist Hospital
09.2020 - 10.2021
- Perform all tasks following established policies and procedures exceeding standards of cleanliness and sanitation.
- Respond promptly to preparing and cleaning rooms for future patients.
Lead Kitchen Associate
Kalamazoo Valley Community College/ Aramark
04.2018 - 03.2020
- Responsible for preparing and serving food and beverages in accordance with health codes and standards.
- Perform duties of lead barista, deli prep, grill cook and maintaining salad bar.
Lead Housekeeper
Americas Best Value Inn Kalamazoo, Mi
Kalamazoo, Mi
07.2000 - 08.2014
- Responsible for creating employee schedules
- Maintaining/ ordering of supplies
- Provided training opportunities to staff.
Education
High School -
Loy Norrix High School
Kalamazoo, MichiganServSafe Food Certification - undefined
Kalamazoo Valley Community College
08.2014
Skills
Implemented effective time management strategies to streamline workflow and meet deadlines
Developed and implemented communication protocols to streamline information flow
Implemented strategies to enhance operational efficiency within the organization
Oversaw task allocation across teams to optimize productivity and meet project deadlines Facilitated communication between departments to streamline operations Championed initiatives that improved team collaboration and project outcomes
Applied analytical skills to troubleshoot issues and enhance workflow efficiency
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty
Ensured accuracy and precision in documentation and reporting to uphold quality standards
Timeline
Environmental Services Coordinator
Bronson Methodist Hospital
10.2022 - 2024
Universal Service Assistant
Bronson Methodist Hospital
10.2021 - 10.2022
Environmental Service Associate
Bronson Methodist Hospital
09.2020 - 10.2021
Lead Kitchen Associate
Kalamazoo Valley Community College/ Aramark
04.2018 - 03.2020
Lead Housekeeper
Americas Best Value Inn Kalamazoo, Mi
07.2000 - 08.2014
ServSafe Food Certification - undefined
Kalamazoo Valley Community College
Universal Service Assistant
Bronson Methodist Hospital
2024 - Current
High School -
Loy Norrix High School