April Freezer
Newark,DE
Summary
Skilled and dedicated individual with experience in coordinating, planning and supporting daily operational functions. Highly focused and results oriented in complex, deadline-driven operations; able to identify goals, priorities and resolve issues. Seeks to join a company that aligns with my strengths in order to help a company grow successfully.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Associate
Home Depot
Newark, DE
06.2024 - 01.2025
- Facilitated customer engagement by welcoming and expressing gratitude to enhance overall experience.
- Provided exceptional assistance to enhance overall customer experience.
- Addressed customer concerns with efficiency and precision.
- Executed scanning of items and processed payments efficiently.
- Processed and resolved return transactions efficiently.
- Executed sales and processing of credit card applications to enhance customer acquisition.
Lead Assembly Technician/Material Handler
Bloom Energy
Newark, DE
12.2022 - 03.2024
- Facilitated collaboration with engineers, upper management and peers to optimize kit cart processes.
- Led inventory relocation project to optimize material flow and accessibility.
- Oversaw research and transaction processes for parts management in Oracle.
- Directed organization and management of all small parts receipts.
- Implemented comprehensive builds in strict accordance with standard operating procedures.
- Conducted quality assurance inspections to uphold product compliance with industry standards.
- Conducted cycle counts to maintain precise inventory records.
- Streamlined and completed move order processes to enhance logistics efficiency.
- Supervised assembly line operations to ensure adherence to quality standards.
Lead Assembly Technician
Adecco
Newark, DE
06.2022 - 12.2022
- Collaborated with management, engineers and peers to establish and refine a new prototype line.
- Directed and inspired a team of 10-20 employees to achieve operational goals.
- Executed complete builds to ensure project milestones were met.
- Executed comprehensive audits to identify and resolve issues promptly and efficiently.
- Oversaw adherence to deadlines
- Facilitated peer training on multiple operational stations.
Head Cashier
Food Lion
Newark, DE
11.2021 - 06.2022
- Directed cashier operations, ensuring efficient transaction processing.
- Enhanced customer service standards to drive exceptional client satisfaction.
- Led guidance and training initiatives for cashiers, enhancing operational efficiency.
- Addressed and resolved cashier inquiries to enhance customer service experience.
- Resolved customer complaints to improve service quality and enhance customer satisfaction.
Education
Industrial Engineering
Delaware Technical and Community College
Stanton, DEConcentration in agriculture and business
Christiana High School
Newark, DESkills
Utilized Microsoft Office applications to streamline workflow and improve team collaboration
Led project teams through all phases of development to achieve strategic goals Oversaw resource allocation and task assignments to optimize project outcomes Fostered collaboration among stakeholders to drive project success
Managed office tasks and documentation to support organizational objectives
Conducted systematic troubleshooting to enhance system performance and reliability
Oversaw assembly operations to maintain high standards of quality and efficiency Coordinated with cross-functional teams to streamline production workflows Implemented best practices to enhance assembly processes and reduce errors
Facilitated movement and organization of materials to support production processes and maintain operational efficiency
Oversaw training programs to enhance employee performance and engagement Developed and implemented training strategies aligned with organizational goals Mentored junior trainers to foster a culture of continuous learning
Facilitated positive customer experiences through effective communication and problem-solving skills
Implemented communication protocols to ensure clarity and understanding among stakeholders
Performed data entry tasks to support operational efficiency and record-keeping accuracy
Ensured timely attendance and adherence to schedules to support operational efficiency
Collaborated with team members to achieve common goals while excelling in independent tasks
Facilitated team dynamics to foster a productive work environment and drive project success
Oversaw shipping and receiving operations to optimize workflow and enhance productivity Coordinated with suppliers and logistics partners to streamline delivery processes Implemented best practices for inventory control to minimize discrepancies and improve accuracy
Facilitated seamless workflow processes to support project execution
Performed systematic cycle counts to maintain optimal stock levels and support operational efficiency
Performed in-depth research to support project development and decision-making processes
Developed detailed logs to enhance operational transparency and facilitate data analysis
Led marketing strategy development to enhance brand visibility Oversaw project execution to align with organizational goals Cultivated relationships with stakeholders to drive engagement and support initiatives
Crafted and presented speeches to effectively communicate key messages
Implemented effective time management strategies to streamline workflow and meet deadlines
Led comprehensive safety audits to ensure adherence to regulatory standards Developed strategic plans to mitigate risks and enhance workplace safety Guided teams in executing safety improvements and monitoring outcomes
Executed tasks effectively in dynamic settings to meet tight deadlines
CUST
- The gaps in my work history were due to me raising my children.
Timeline
Cashier/Customer Service Associate
Home Depot
06.2024 - 01.2025
Lead Assembly Technician/Material Handler
Bloom Energy
12.2022 - 03.2024
Lead Assembly Technician
Adecco
06.2022 - 12.2022
Head Cashier
Food Lion
11.2021 - 06.2022
Industrial Engineering
Delaware Technical and Community College
Concentration in agriculture and business
Christiana High School