Tashamaria Bolt
West Palm Beach,FL
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
St.Mary Hospital
09.2023 - Current
- Executed proper cleaning and sterilization of instruments, adhering to health regulations.
- Optimized workflow by effectively preparing and wrapping instruments before procedures.
- Ensured instrument trays were always ready for prompt use in surgeries.
Customer Service Representative
Infocision
07.2022 - 02.2023
- Ensured swift resolution of customer issues in an inbound call center setting.
- Managed and maintained customer accounts with a focus on accuracy.
- Addressed inquiries and issues effectively, enhancing customer experience.
- Delivered outstanding customer service by resolving problems proactively.
Newborn Hearing Screener
Mednax
08.2021 - 12.2021
- Conducted newborn hearing screenings post-birth to facilitate timely discharge.
- Ensured adherence to COVID-19 protocols, prioritizing health and safety in hospital settings.
- Evaluated infants while maintaining a comfortable environment for mothers during assessments.
Security Officer
Allied University Security
01.2019 - 01.2020
- Patrolled building to detect and report suspicious activities.
- Documented incidents and wrote detailed logs for security records.
- Monitored entrances, exits, and access gates to ensure safety compliance.
- Adhered to all security and safety regulations consistently.
Team Member/Cashier
Target
02.2017 - 11.2018
- Produced pizzas and prepared food for upcoming service.
- Monitored supply levels, placing beverage orders to maintain inventory.
- Managed guest service and cashier responsibilities.
- Maintained strong customer relations through effective service delivery.
Support Associate
Macy's
08.2016 - 01.2017
- Restocked merchandise, including clothing, toys, and purses, prior to store opening.
- Updated price tags for sale items to reflect accurate pricing.
- Provided exceptional customer service to assist shoppers in finding products.
Education
Diploma -
Seminole Ridge High School
Loxahatchee, FL05.2012
Skills
- Typing proficiency
- Customer service and support
- Microsoft Office Suite
- Computer operations
- Cash handling
- Phone etiquette
- Negotiation skills
- Pricing strategies
- Security awareness
- Accounts receivable management
- Hospital experience
Certification
- Certified Medication Aide - Present
- Security d licence - May 2016 to Present
- CRCST
- HHA - Home health aid certificate
- Class D Security License
- Security Guard
Timeline
Sterile Processing Technician
St.Mary Hospital
09.2023 - Current
Customer Service Representative
Infocision
07.2022 - 02.2023
Newborn Hearing Screener
Mednax
08.2021 - 12.2021
Security Officer
Allied University Security
01.2019 - 01.2020
Team Member/Cashier
Target
02.2017 - 11.2018
Support Associate
Macy's
08.2016 - 01.2017
Diploma -
Seminole Ridge High School
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