Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
CareATC
Jupiter
01.2023 - 07.2023
Assisted providers during patient examinations and procedures.
Managed patient scheduling and appointment confirmations efficiently.
Maintained accurate electronic health records for all patients.
Educated patients on treatment plans and medication instructions.
Performed basic laboratory tests and collected specimens for analysis.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Scheduling Coordinator
Change Healthcare
Port St. Lucie
08.2019 - 12.2022
Assisted in resolving scheduling conflicts and patient inquiries promptly.
Trained new staff on scheduling procedures and software usage.
Set and confirmed customer appointments.
Provided reminder calls to clients prior to scheduled visits.
Utilized scheduling software to optimize resource allocation and appointment management.
Referral Coordinator/Medical Assistant
Personal Physician Care of Delray Beach
Delray Beach
10.2018 - 06.2019
Processed referrals from primary care providers for specialty and ancillary care in a timely manner, prioritized the referrals according to defined levels of urgency, scheduled member appointment as necessary and communicated referral information to patient.
Interviewed patients to obtain medical information and measure their vital signs, weight and height.
Recorded patients' medical history, vital statistics, and other information such as tests results and accurately record them in electronic medical records.
Processed requests for prescription refills according to established practice.
Medical Assistant
MCCI Medical Group
Delray Beach
01.2018 - 09.2018
Demonstrated independence and efficiency in performing routine administrative and clinical tasks enabling doctors and staff to focus on patients’ healthcare concerns.
Accurately recorded patient’s vital signs and medications in their electronic records.
Assisted practitioners with blood draws, removing sutures, and dressings changes.
Performed 12-lead electrocardiograms on patient as routine or pre-operative tests.
Medical Assistant
Holy Cross Medical Group
Pompano Beach
03.2016 - 01.2018
Secured patients’ information and maintained patients’ confidence by completing and safeguarding medical records; keeping patients’ information confidential.
Answered telephone and provided feedback and answers to patient, physician, and pharmacy.
Provided multiple related responsibilities with a high level of proficiency, such as taking vital signs, demographics, medical history, and scheduling appointments.
Administered injections as directed by the physician.
Nursing Assistant/Unit Secretary
The Health Center at Coconut Creek
Coconut Creek
04.2013 - 02.2016
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment and care planning.
Provided assistance with bathing, nail care, mouth care, feeding, and toileting.
Turned, transfer and reposition patient to enhance their comfort and reduce the risk of bed sores.
Established a good working relationship with staff members, patients and patients’ family.
Education
Certified Phlebotomy Technician -
Florida Career College
Lauderdale Lakes, FL
01.2014
Certified Medical Assistant -
Florida Career College
Lauderdale Lakes, FL
11.2013
Certified Nursing Assistant -
Ruby’s Academy for Health Occupations
Plantation, FL
06.2012
Skills
EKGs
Phlebotomy
Injection administration
Electronic medical records
Microsoft Office
Electronic health records
Basic laboratory tests
Medical terminology
Insurance verification
Customer service
Problem solving
Team collaboration
Attention to detail
Data entry
CPR
Custom
Referral Coordinator/Medical Assistant, Personal Physician Care of Delray Beach, Delray Beach, FL, 10/01/18, 06/01/19, Processed referrals from primary care providers for specialty and ancillary care in a timely manner, prioritized the referrals according to defined levels of urgency, scheduled member appointment as necessary and communicated referral information to patient., Interviewed patients to obtain medical information and measure their vital signs, weight and height., Recorded patients' medical history, vital statistics, and other information such as tests results and accurately record them in electronic medical records., Processed requests for prescription refills according to established practice.
Medical Assistant, MCCI Medical Group, Delray Beach, FL, 01/01/18, 09/01/18, Demonstrated independence and efficiency in performing routine administrative and clinical tasks enabling doctors and staff to focus on patients’ healthcare concerns., Accurately recorded patient’s vital signs and medications in their electronic records., Assisted practitioners with blood draws, removing sutures, and dressings changes., Performed 12-lead electrocardiograms on patient as routine or pre-operative tests.
Medical Assistant, Holy Cross Medical Group, Pompano Beach, FL, 03/01/16, 01/01/18, Secured patients’ information and maintained patients’ confidence by completing and safeguarding medical records; keeping patients’ information confidential., Answered telephone and provided feedback and answers to patient, physician, and pharmacy., Provided multiple related responsibilities with a high level of proficiency, such as taking vital signs, demographics, medical history, and scheduling appointments., Administered injections as directed by the physician.
Nursing Assistant/Unit Secretary, The Health Center at Coconut Creek, Coconut Creek, FL, 04/01/13, 02/01/16, Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment and care planning., Provided assistance with bathing, nail care, mouth care, feeding, and toileting., Turned, transfer and reposition patient to enhance their comfort and reduce the risk of bed sores., Established a good working relationship with staff members, patients and patients’ family.