Tashana Smith
Jamaica,US
Summary
A highly motivated individual who is currently serving in the army national guard. Organized employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Dispatch Supervisor
Airways cleaners
Jamaica, NY
02.2022 - Current
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Responded quickly to emergency situations involving dispatched vehicles or personnel.
- Monitored incoming calls to ensure they were handled promptly and correctly.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Tracked and reported on dispatcher performance metrics.
- Streamlined daily operational processes through the use of technology solutions such as computerized routing software programs .
- Investigated customer inquiries regarding delivery status or delays.
- Evaluated existing systems for potential improvements in speed or accuracy of dispatch services provided.
- Implemented strategies for improved route optimization across all areas of operation.
- Provided feedback on individual performance reviews for each dispatcher under their supervision .
- Generated weekly reports on dispatcher productivity and performance metrics for senior management review.
92Y Unit Supply Specialist
Army National Guard NY
Jamaica, NY
12.2020 - Current
- Performed inventory control and management of equipment and supplies.
- Assisted in the preparation of records and reports related to unit supply operations.
- Verified accuracy of incoming shipments against purchase orders or invoices.
- Coordinated with external vendors regarding delivery times and product availability.
- Organized warehouse storage areas to maximize space utilization.
- Received, stored, inspected, inventoried, packaged and shipped items as required by the unit's mission.
- Provided technical assistance in resolving supply problems encountered by customers.
- Ensured receipt documents were properly prepared prior to issuing supplies.
- Conducted physical inventories to identify discrepancies between actual stock levels and computer-generated reports.
- Maintained records on supply transactions, including quantity, type, destination, and purpose of material issued or received.
Cashier Team Lead
Kroger
Richmond, VA
01.2020 - 03.2021
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Managed scheduling, payroll, and time off requests for team members.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Developed strong working relationships with team members to foster collaboration.
- Assisted customers with locating items within the store when requested.
- Processed refunds and exchanges according to company policy.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Trained new cashiers on proper use of registers and store policies.
- Coordinated with other departments when additional support was needed during peak hours.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Education
Certification - Medical Assisting
Medcerts
Livonia, MI01-2025
Certification - Logistics Management
Army Quartermaster Center And School
Fort Lee, VA12-2021
High School Diploma -
Huguenot High School
Richmond, VA06-2021
Skills
- Logistics Management
- Transportation Coordination
- Logistics activities and coordination
- Schedule checking and oversight
- Personnel Management
- Security management
- Weapons Handling
- Field Training
Timeline
Dispatch Supervisor
Airways cleaners
02.2022 - Current
92Y Unit Supply Specialist
Army National Guard NY
12.2020 - Current
Cashier Team Lead
Kroger
01.2020 - 03.2021
Certification - Medical Assisting
Medcerts
Certification - Logistics Management
Army Quartermaster Center And School
High School Diploma -
Huguenot High School