Experienced with customer service and arcade operations. Utilizes technical troubleshooting to ensure seamless gaming experiences. Knowledge of maintaining clean and inviting atmosphere for patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Arcade Attendant
Fun Spot America-Kissimmee, FL
11.2023 - 06.2025
Provided exceptional customer service by assisting guests with their needs and ensuring a positive experience
Maintained cleanliness and organization of assigned areas, including restrooms, dining areas, and common spaces
Managed inventory levels of supplies and restocked as needed to ensure smooth operations
Collaborated with team members to coordinate tasks and ensure efficient workflow
Handled cash transactions accurately using point-of-sale systems or manual methods
Provided information about facilities, services, attractions, and local amenities to enhance guest experiences
Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
Assisted in training new staff members on company policies, safety protocols, and operational procedures within the arcade setting.