Dedicated technician with experience in gaming machine maintenance and customer service. Known for providing effective training to new team members, ensuring safety protocols and optimal service quality.
Overview
8
8
years of professional experience
Work History
VLT Technician
JACK Thistledown Racino
06.2024 - 08.2026
Performed routine maintenance on gaming machines to ensure optimal functionality.
Diagnosed and resolved technical issues promptly to minimize downtime.
Assisted in training new technicians on equipment operation and safety protocols.
Collaborated with team members to enhance workflow efficiency and service quality.
Tv Triage Agent
Best Buy
03.2023 - 05.2024
Trained new agents on systems and protocols, fostering a collaborative work environment.
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Performed minor repairs on different televisions.
Warehouse Associate
Superior Beverage Group
01.2020 - 09.2023
Operated pallet jacks to efficiently transport goods within warehouse environment.
Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
Collaborated with team to streamline order picking and packing procedures, enhancing workflow efficiency.
Conducted regular safety inspections, maintaining compliance with OSHA regulations and company policies.
Logistics Specialist
Nordstrom Inc.
08.2018 - 09.2019
Coordinated transportation logistics to ensure timely delivery of merchandise across multiple channels.
Analyzed inventory levels and trends to optimize stock replenishment processes.
Implemented process improvements that increased operational efficiency within the supply chain.
Led cross-functional teams in developing strategies for inventory management and distribution optimization.