Tashay Morris
Hubbard,OH
Summary
Experienced professional in client support and insurance sales with a strong emphasis on problem-solving and communication. Achievements include fostering robust client relationships and driving significant sales growth. Committed to providing attentive care and customized solutions for client satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Personal Care Assistant
Medicaid
Painesville, Ohio
10.2025 - Current
- Assisted clients with personal hygiene to uphold daily living standards.
- Supported daily living activities by assisting with personal hygiene and related tasks.
- Tracked client progress and reported changes in conditions to ensure timely care.
- Enhanced client well-being by providing companionship and emotional support.
- Communicated effectively with families regarding client needs and updates.
- Maintained clean and safe environments, ensuring health standards for clients.
- Executed thorough cleaning tasks to maintain a hygienic environment for clients. such as bed-making, floor sweeping, and surface sanitization.
Telesales Insurance Agent
Insurance Now
Wickliffe , OH
01.2022 - 08.2025
- Engaged customers through outbound calls to educate on insurance products and policy features, enhancing customer understanding.
- Managed client inquiries, delivering prompt responses to questions and concerns, improving customer satisfaction.
- Assisted customers in completing insurance applications accurately, ensuring a smooth onboarding process.
- Utilized CRM software to track leads and manage customer information efficiently.
- Developed and implemented successful sales strategies, increasing customer base and retention.
- Coached junior telesales agents on effective lead generation best practices.
- Resolved customer complaints promptly to foster loyalty and satisfaction.
- Exceeded company sales goals by upselling products to new and existing policyholders.
Insurance Sales
Progessive
Cleveland, OH
03.2023 - 01.2024
- Delivered tailored insurance solutions aligning with client needs and preferences.
- Conducted comprehensive assessments of clients' insurance requirements and risks.
- Educated clients on policy features, coverage limits, and claims processes.
- Assisted in training new agents on company policies and customer service techniques.
Education
Bachelor of Arts - Health Information Management
Western Governors University
Salt Lake City, UT04-2028
Skills
- Health information management
- Client communication
- Data analysis
- Insurance processes
- Care coordination
- Emotional support
Certification
- Life and Health Insurance License
Timeline
Personal Care Assistant
Medicaid
10.2025 - Current
Insurance Sales
Progessive
03.2023 - 01.2024
Telesales Insurance Agent
Insurance Now
01.2022 - 08.2025
Bachelor of Arts - Health Information Management
Western Governors University