Tashea Radcliffe
Chicago Heights,IL
Summary
My vision is to establish myself with a reputable company whereas I can settle my roots and grow.
Caring Mental Health Tech willing to work as many hours per week as necessary. Recognized as being the most popular tech among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Business Owner
Independent contractor transportation
Chicago, IL
09.2021 - Current
- Coordinated parcel delivery using strong time management skills.
- Documented pickups and deliveries and submitted reports after shift.
- Communicated customer complaints, requests and feedback to company management.
- Provided exceptional customer service during interactions with clients.
- Ensured timely pick up and delivery of packages within designated time frames.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Recorded accurate mileage for each delivery route.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Sorted parcels according to delivery route.
- Organized medical records to ensure accuracy in patient information.
- Managed multiple routes concurrently while meeting all deadlines.
Mental Health Technician (DHS)
Elisabeth Ludeman Center
Park Forest, IL
09.2017 - Current
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Aided patients in performing activities of daily living.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Bathed, fed and dressed patients based on individual abilities.
- Assisted patients improve social relationships and engagement.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Tracked client movement on and off unit by documenting times and destinations.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
Direct Support Professional
Specialized Development
Richton Park, IL
06.2013 - 08.2017
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients get in and out of beds and wheelchairs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Assisted clients with maintaining good personal hygiene.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Drove clients to doctors' appointments and social outings.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Maintained detailed records of services performed on clients.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Education
High School Diploma -
Thornton Fractional South High School
Lansing, IL05-2011
Skills
- Medication Administration
- Excellent Customer Service Skills
- Patient Safety Management
- Discharge Planning
- Family Support and Assistance
- Progress Monitoring
Certification
- HIPPA CERTIFICATION
- BLOOD BORNE PATHOGEN
- TWITCH CARD
Timeline
Independent Business Owner
Independent contractor transportation
09.2021 - Current
Mental Health Technician (DHS)
Elisabeth Ludeman Center
09.2017 - Current
Direct Support Professional
Specialized Development
06.2013 - 08.2017
High School Diploma -
Thornton Fractional South High School