Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaShelia Drew

Charlotte,NC

Summary

With a proven track record at Foundever, I excel in customer service and critical thinking, enhancing customer satisfaction and operational efficiency. My experience spans from cashier roles at McDonald's and Burger King to caregiving, where active listening and data entry skills were key. Achieved a 20% increase in positive customer feedback through meticulous documentation and call center expertise.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Foundever
01.2020 - Current

Caregiver

Care for All
10.2017 - 01.2023

Cashier

Burger King
05.2013 - 02.2014

Cashier

McDonald's
01.2015 - 05.2017

Education

Diploma -

Woodmont High
2831 W Georgia Rd Piedmont Sc 29673
05.2017

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Call center experience
  • Documentation

Timeline

Customer Service Representative

Foundever
01.2020 - Current

Caregiver

Care for All
10.2017 - 01.2023

Cashier

McDonald's
01.2015 - 05.2017

Cashier

Burger King
05.2013 - 02.2014

Diploma -

Woodmont High
TaShelia Drew