Tashia Baca
Albuquerque,NM
Summary
Performance - driven executive administrative professional with strong customer service and communication skills. Detailed oriented with sixteen years’ experience in facilitating support services and office management. Trusted advisor and liaison confident in accepting increased levels of responsibilities capable of working independently or with a team.
Overview
20
20
years of professional experience
Work History
Care Coordinator
Resilient Health Phoenix, AZ
Phoenix, AZ
10.2022 - 10.2025
- Enter daily hospital admission & discharges of SMI homeless participants and disperse information to Resilient Health providers & Clinical staff as well as Case Managers for patient follow-up. Maintain and manage ROI (Release of Information) for medical records. Assist in participants appointments & check ins for BH therapy, Medicine Management, Psychological Evaluations & Hospital Discharges. Provide support to Clinical Manager, Medical Provider, BH Counselors, Case Managers & front desk Receptionist.
Customer Service Representative
About the People Temp. Agency (Knowledge Services), Phoenix, AZ
Phoenix, AZ
01.2021 - 07.2022
- Accept and process referrals, authorization and vendor contracts from the state of AZ for disabled individuals. Review MSP Contracts with approved vendors and staff.
Administrative Assistant to YDDC Superintendent
CYFD Youth Diagnostic Development Center, Albuquerque, NM
Albuquerque, NM
02.2016 - 12.2021
- Perform confidential administrative and secretarial functions for the Superintendent, Deputy Superintendent, Unit Managers and Unit Supervisors of a youth detention facility. Create and manage spreadsheets tracking confidential client information, debriefing logs, Serious Incident Reports and Special Events/ Visits for clients and staff involved. Update and disperse weekly Quality Assurance reviews, weekly reports, daily population reports, employee /visitor sign in logs and maintain and manage YDDC conference room calendar. Schedule client attorney meetings, forensic analysis behavioral health family sessions as well as manage and assist all incoming visitors to the facility. Aid the Facility Administrator & Facility Financial Specialist with human resource and general accounting functions. Manage and maintain facility keys to open and enter all areas in administration and records.
Administrative Secretary to ABRC/AGRC Program Manager
CYFD Albuquerque Boys/Girls Reintegration Center, Albuquerque, NM
Albuquerque, NM
02.2015 - 02.2016
- Have been managing both JRC Administrator and JRC Administration Secretary Duties since August 2015. Substantiate and finalize JRC Reintegration ISTE documentation for reimbursement. Human resource and Reintegration support by verifying and completion of hire packet as needed. Complete resignation, transfer, employee evaluation and job advertisement PARs for JRC. Oversee Capital Assets, Fixed Assets quarterly reports for AGRC & ABRC. Generate and disperse weekly/monthly reports through collection of information from program managers. Responsible for ABRC/AGRC facility supply needs, execute vendor supply research, create requisitions, prepare for approval and originate orders when PO is acquired. Maintain ABRC/AGRC employee files, facility purchases, vendor information. Schedule Poly-Com and meeting for ABRC conference room, receive visitors, handle informational request via e-mail, phone and in person.
Senior Office Assistant to Fleet Material Manager
City of Albuquerque DFAS/Fleet Department, Albuquerque, NM
Albuquerque, NM
06.2011 - 02.2015
- Provide direct administrative support to DFAS/Fleet Material Manager and assisted in many Cities of Albuquerque Fleet Department Special Projects. Coordinate and schedule meetings with other department managers, vendors and public. Served as a liaison providing accurate and concise assistance and information regarding contract compliance, vehicle purchasing rules and regulations and assist with signature and verification for new equipment arrival. Review vehicle documents and prepared public, vendor and City Department correspondence. Create all approved City of Albuquerque fleet files upon purchase. Process Certificate of Origins, Vehicle Registration and order Vehicle License Plates. Maintain and purge files by salvage forms, asset transfer and damaged vehicle reports both hard copy and in Asset Works. Review and implement current State and City Contracts rules and regulations for equipment and parts purchasing.
Office Assistant
City of Albuquerque Parks & Recreation Sports Office, Albuquerque, NM
Albuquerque, NM
12.2005 - 06.2011
- Assisted and implemented goals and objectives, maintained current Softball State and City rules and regulations, participated in scheduling of Softball/Football/Basketball, spring, summer and Fall Seasons. Direct support to Recreation Youth Program Manager creating and maintaining summer Youth Programs offered to our City's Youth. Review research and summarized statistical information to maintain yearly funding for our Youth Programs.
Office Assistant Public/Inmate Liaison
Metropolitan Detention Center (City of Albuquerque), Albuquerque, NM
Albuquerque, NM
06.2005 - 12.2005
- Direct contact between public and MDC Inmates, maintaining correspondence through daily meetings with the Director, Case Managers and MDC Staff pertaining to MDC inmates, paperwork, unit transfer, medical referrals, legal paperwork, contracts Marriage/Divorce paternity and other documentation. Weekly Meeting, Represented MDC directly during business hours offering the Public continued communications with MDC Case Managers, Medical, Unit Staff and inmates.
Education
GED - undefined
Albuquerque Job Corps
08.1987
Skills
- Executive management support
- Results-oriented
- Computer Proficient
- Meticulous attention to detail
- Strong ability to problem solves
- Self- Directed
- Critical thinking
- Strong interpersonal skills
Timeline
Care Coordinator
Resilient Health Phoenix, AZ
10.2022 - 10.2025
Customer Service Representative
About the People Temp. Agency (Knowledge Services), Phoenix, AZ
01.2021 - 07.2022
Administrative Assistant to YDDC Superintendent
CYFD Youth Diagnostic Development Center, Albuquerque, NM
02.2016 - 12.2021
Administrative Secretary to ABRC/AGRC Program Manager
CYFD Albuquerque Boys/Girls Reintegration Center, Albuquerque, NM
02.2015 - 02.2016
Senior Office Assistant to Fleet Material Manager
City of Albuquerque DFAS/Fleet Department, Albuquerque, NM
06.2011 - 02.2015
Office Assistant
City of Albuquerque Parks & Recreation Sports Office, Albuquerque, NM
12.2005 - 06.2011
Office Assistant Public/Inmate Liaison
Metropolitan Detention Center (City of Albuquerque), Albuquerque, NM
06.2005 - 12.2005
GED - undefined
Albuquerque Job Corps