Tashia Conaway
Baltimore,MD
Summary
Detail oriented professional with extensive experience in customer service and client relations. Proven ability to manage multiple tasks efficiently while maintaining high satisfaction levels. Adept at cross-functional teamwork. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
13
13
years of professional experience
Work History
Independent Contractor
Amazon Flex
Curtis Bay, MD
12.2025 - Current
- Coordinated and optimized package delivery routes to enhance service timeliness and reliability.
- Oversaw multiple delivery routes to ensure timely completion of all shipments.
- Facilitated effective communication and delivered exceptional customer service.
Independent Contractor
DoorDash
Baltimore, MD
01.2025 - 01.2026
- Consistently meet delivery timelines while managing multiple orders and maintaining high customer satisfaction.
- Communicated effectively with customers regarding delivery status and any issues encountered.
- Demonstrate strong time management, navigation, and problem-solving skills while working independently.
Hair Salon Manager/ Office Administrator
Some Obsession Hair Lounge
Rosedale, MD
06.2014 - 01.2025
- Oversaw daily salon operations and managed staff performance.
- Managed daily processing of cash and credit transactions to ensure accurate financial operations.
- Managed inventory and ordered supplies to maintain operations
- Directed scheduling site operations to enhance stylist coordination and marketing efforts.
Operating Room Technician
GBMC HealthCare - Greater Baltimore Medical Center
Towson, MD
07.2014 - 10.2021
- Assisted surgical teams by preparing operating rooms and ensuring sterile environments.
- Coordinated safe and timely transport of patients for pre-operative procedures.
- Coordinated blood bank runs and managed specimen transport to support laboratory operations.
- Coordinated with nursing staff to streamline patient flow and enhance operational efficiency.
Sales Associate
Marshalls
Towson, MD
03.2013 - 10.2015
- Provided exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Assisted in inventory management and organized merchandise displays
- Trained new team members on sales techniques and store policies to promote efficiency.
- Processed transactions and promoted store credit card program
Education
Bachelor of Science - Business Management
Coppin State University
Baltimore, MD05-2018
Skills
- Clerical coordination
- Customer service & client relations
- Strong organizational skills
- Effective problem resolution
- Cross-functional teamwork
- Proficient in Microsoft systems
Timeline
Independent Contractor
Amazon Flex
12.2025 - Current
Independent Contractor
DoorDash
01.2025 - 01.2026
Operating Room Technician
GBMC HealthCare - Greater Baltimore Medical Center
07.2014 - 10.2021
Hair Salon Manager/ Office Administrator
Some Obsession Hair Lounge
06.2014 - 01.2025
Sales Associate
Marshalls
03.2013 - 10.2015
Bachelor of Science - Business Management
Coppin State University