Tashialynn Deer
Dollar General Store 22000
Scottsville,KY
2027
years of professional experience
Dynamic manager with a proven track record at White Castle Restaurant, excelling in team leadership and customer service. Enhanced operational efficiency and reduced waste through strategic inventory management. Skilled in staff training and development, fostering high-performing teams while achieving departmental goals and improving customer satisfaction.
Work History
Manager
- Supervised daily restaurant operations, ensuring fast service and consistent food quality.
- Managed employee schedules, labor coverage, and shift assignments to maintain workflow efficiency.
- Trained crew members on POS procedures, food safety, and customer service standards.
- Monitored inventory levels, ordered supplies, and reduced waste through accurate stock controls.
- Resolved guest concerns promptly, preserving satisfaction and supporting repeat business.
- Enforced sanitation, safety, and compliance standards across kitchen and dining areas.
- Coached team performance, improving accountability, productivity, and service consistency.
- Coordinated opening and closing procedures, balancing cash handling and operational readiness.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Key Holder
1 Year 8 Months- Opened and closed store, secured cash drawers, and followed daily operational procedures.
- Supported store manager with cashier coverage, register accuracy, and customer service.
- Replenished merchandise, organized stockroom, and maintained clean, shoppable sales floor.
- Processed sales transactions, returns, and exchanges while resolving customer concerns.
Picker
6 Years 4 Months- Opened and closed store, secured cash drawers, and followed daily operational procedures.
- Supported store manager with cashier coverage, register accuracy, and customer service.
- Replenished merchandise, organized stockroom, and maintained clean, shoppable sales floor.
- Processed sales transactions, returns, and exchanges while resolving customer concerns.
Blow Mold Operator
3 Years 7 Months- Operated Bowling Green blow molding equipment to produce plastic containers meeting specifications.
- Monitored machine cycles, air pressure, and temperature settings for consistent output.
- Inspected bottles for defects, rejecting flawed product before packaging.
- Adjusted tooling and process controls during changeovers to maintain line efficiency.
Manager
5 Years 11 Months- Managed daily restaurant operations, supporting consistent service, cleanliness, and food quality standards.
- Supervised crew members during assigned shifts, maintaining smooth front- and back-of-house workflow.
- Trained new employees on service procedures, safety practices, and point-of-sale operations.
- Monitored inventory levels, ordered supplies, and lowered waste through accurate stock control.
- Resolved customer complaints quickly, supporting positive guest experiences and service recovery.
- Enforced food safety, sanitation, and workplace compliance requirements across all shifts.
- Reviewed labor needs, adjusted schedules, and supported staffing coverage during peak periods.
- Balanced cash handling, reconciled registers, and maintained accurate end-of-shift records.
- Improved workflow by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Raised customer satisfaction scores by updating customer service protocols and training staff in customer engagement techniques.
Education
GED
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Timeline
Key Holder
Dollar General Store 22000
03.2025 - CurrentRead More
Blow Mold Operator
Graham Packaging Company
02.2017 - 09.2020Read More
Manager
Burger King Corporation
10.2013 - 09.2019Read More
Picker
Maceys
05.2010 - 09.2016Read More
Manager
White Castle Restaurant
Read More
Randolph Ny
GED
Read More