Highly disciplined and reliable with experience in managing security operations and enforcing regulations within facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to a safer environment for staff and clients. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.
Overview
16
16
years of professional experience
Work History
Substance Abuse Technician
CARES Detox
Albuquerque, New Mexico
08.2025 - Current
Monitored clients' behaviors and reported changes to the treatment team.
Assisted in implementing individualized treatment plans for clients in recovery.
Maintained a safe and clean environment in the detox facility for clients.
Documented client interactions and progress accurately in electronic records.
Participated in trainings related to evidence-based practices in order to stay current with best practices in the field of addiction treatment.
Monitored client progress throughout their course of treatment and adjusted interventions accordingly.
Ensured that all clinical documentation was completed accurately and timely according to agency standards.
Maintained accurate client records and documented progress notes in accordance with agency policies and procedures.
Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
Collaborated with healthcare professionals to ensure comprehensive care for clients.
Correctional Officer
Western New Mexico Correctional Facility
Grants, New Mexico
10.2017 - 06.2022
Monitored inmate activities to ensure safety and compliance with facility rules.
Conducted regular inspections to maintain security and identify potential hazards.
Responded to emergencies with appropriate protocols to manage critical situations.
Documented incidents and maintained accurate records of daily activities and interactions.
Collaborated with staff to develop and implement behavior management strategies.
Facilitated discussions with inmates to promote engagement and communication. in programs aimed at promoting rehabilitation and personal development.
Participated in training sessions to improve skills in conflict resolution and de-escalation.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Correctional Officer
CCA
Grants, NM
01.2011 - 06.2014
Monitored inmate activities to ensure safety and compliance with facility rules.
Conducted regular inspections to maintain security and identify potential hazards.
Responded to emergencies with appropriate protocols to manage critical situations.
Documented incidents and maintained accurate records of daily activities and interactions.
Provided support during inmate transfers and court appearances as needed.
Participated in training sessions to improve skills in conflict resolution and de-escalation.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Inspected cells and conducted random searches of common areas.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Maintained clear and open communications with facility areas to support safe operations.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.