Results-oriented Store Director with a proven track record of driving sales growth and enhancing team performance. Exceptional skills in inventory control and vendor relationship development, committed to fostering a positive work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Director
Maverik
North Las Vegas #674
06.2024 - Current
Managed daily store operations, ensuring compliance with company policies and procedures.
Trained and mentored staff on customer service excellence and operational efficiency.
Analyzed sales trends to optimize inventory levels and product placement.
Implemented promotional strategies to enhance customer engagement and drive sales.
Fostered a positive work environment through team-building activities and recognition programs.
Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
Managed team of 24
Reported to district manager regarding store and staff issues, financial goals and sales.
Store Auditor
Maverik Adventure's First Stop
Las Vegas, NV
08.2023 - 06.2024
Conducted comprehensive audits of store inventory to ensure accuracy and compliance with company policies.
Analyzed financial records and transaction data to identify discrepancies and recommend corrective actions.
Collaborated with management to develop improved auditing processes, enhancing overall operational efficiency.
Trained new team members on audit procedures and best practices, fostering a culture of compliance and accuracy.
Executed routine inspections of cash handling procedures to prevent losses and ensure adherence to regulations.
Demonstrated excellent time management skills by consistently meeting deadlines and submitting thorough, well-organized audit reports.
Assisted in the implementation of new store technology, ensuring a smooth transition and accurate data tracking for future audits.
Store Director
Maverik
Salt Lake City, UT
01.2020 - 06.2023
Coordinated with suppliers to maintain optimal stock levels and product availability.
Developed employee schedules to ensure adequate coverage during peak hours.
Conducted regular audits of store performance metrics to identify improvement areas.
Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
Conducted regular performance evaluations for staff members, identifying areas for growth and development.
Increased sales revenue by 32% ina 30 day period
Managed team of 16
Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to store operations.
Supervised guests at front counter, answering questions regarding products.
Assistant Store Manager
LW's Travel Plaza
Perry, UT
06.2016 - 12.2019
Supervised daily operations to ensure exceptional customer service and satisfaction.
Trained and mentored staff to enhance team performance and productivity.
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed employee schedules to maintain optimal staffing during peak hours.
Ensured compliance with safety regulations, fostering a secure work environment for staff and customers.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.