Tashonna Thomson
Dallas,TX
Summary
An organized, goal-oriented, experienced team player seeking a position in an established medical office supporting physicians, nurses, and other medical staff as a Medical Assistant. Quality patient care, empathy, along with an incredible work ethic is what sets me aside from the rest and will be an asset to any medical facility.
Overview
11
11
years of professional experience
Work History
Medical Assistant/Receptionist
Total Men's
07.2022 - 08.2024
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient spirometry.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Dallas Medical
12.2021 - 07.2022
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Heal 360
09.2021 - 11.2021
- COVID-19 drive thru testing center
- Throat swabbing, strep testing, RSV testing, Flu testing and antibody testing
- Patient check in, identify patients, properly prepare specimens for transport and maintained all OSHA and HIPAA policies, procedures and guidelines
- Regulations.
Phlebotomist
All Medical Clinic
05.2019 - 02.2020
- Ensure strict patient confidentiality
- Maintained and updated patient charts while providing care to geriatrics, children, IV drug users and general population recipients
- Performed continuous Verification of patient's identification and charts, before and after sample collection
- Maintained and performed proper procedures for blood collection and transportation.
Phlebotomy/DCT
Grifols Plasma Center
05.2019 - 02.2020
- Follow and establish policies and procedures, Obtain and verify patient identification and chart, information before drawing blood, Collect blood samples using venous and micro techniques
- Perform bleeding time procedures, Organize patient labels and safely transport laboratory specimens
- Create positive demeanor between patients and staff to ensure calmness and relaxation for uncomfortable patients
- Maintain equipment with proper cleaning and sanitizing technique
Front End Supervisor
Ross Dress for Less
02.2017 - 05.2019
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
CNA
The Village
01.2016 - 02.2017
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Security Officer
Securitas Security Services USA
07.2014 - 02.2017
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
CNA
HCR ManorCare
04.2013 - 01.2016
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Graduate - Medical Assistant
PCI Health Training Center
Certified Phlebotomist - undefined
Mission Career College
CNA
ROP
Redlands, CA12.2016
Home Health Aide
ROP
Redlands, CA01.2016
Communications
San Bernardino Valley College
San Bernardino, CA08.2015
High School Diploma -
Highland High School
Palmdale, CA05.2009
Skills
- OSHA Regulations
- CPR certified
- Capillary Sticks
- Vital Signs
- Dosage Calculations
- EKG
- Chief Complaint
- Glucometer
- Blood smears
- Venipuncture
- Urinalysis
- Injections
- Triage
- Sterilization
- ESR
- Microscope
- Patient Education
- Visual Acuity
- Strep Test
- Pediatric Dosage
- First Aid
- Medical Charting
- HIPAA Compliance
- Patient Scheduling
- Patient Registration
- Inpatient Care
- Outpatient Care
- Front Desk Operations
- Office Administration
- Appointment Setting
- Paperwork coordination
- Basic Life Support
Administrativeskills
- Phone Skills
- Computer Skills
- Collections
- Medisoft
- Medical Terminology
- HIPAA
- Scheduling
- Medical Ethics
- EOB
- ICD9/10/CPT Coding
- Insurance Verification
- EHR
- Coping and Stress
- Record Management
- Billing
Timeline
Medical Assistant/Receptionist
Total Men's
07.2022 - 08.2024
Medical Assistant
Dallas Medical
12.2021 - 07.2022
Medical Assistant
Heal 360
09.2021 - 11.2021
Phlebotomist
All Medical Clinic
05.2019 - 02.2020
Phlebotomy/DCT
Grifols Plasma Center
05.2019 - 02.2020
Front End Supervisor
Ross Dress for Less
02.2017 - 05.2019
CNA
The Village
01.2016 - 02.2017
Security Officer
Securitas Security Services USA
07.2014 - 02.2017
CNA
HCR ManorCare
04.2013 - 01.2016
Graduate - Medical Assistant
PCI Health Training Center
Certified Phlebotomist - undefined
Mission Career College
CNA
ROP
Home Health Aide
ROP
Communications
San Bernardino Valley College
High School Diploma -
Highland High School
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