Tashonna Thomson
Dallas,TX
Summary
Motivated Medical Assistant with extensive experience in front-desk operations and patient interactions. Proficient in managing medical records, scheduling appointments, and addressing patient inquiries with efficiency. Recognized for strong collaboration skills and adaptability in dynamic healthcare environments, ensuring high-quality patient care.
Overview
7
7
years of professional experience
Work History
Medical Assistant/Receptionist
Premier Independent Physician
11.2023 - Current
- Enhanced patient intake processes, ensuring accurate and complete medical records.
- Streamlined appointment scheduling, optimizing efficiency with healthcare providers and patient flow.
- Created a welcoming front desk environment for patients and visitors alike.
- Facilitated insurance claims processing and verified patient eligibility for billing.
- Ensured compliance with HIPAA guidelines, safeguarding patient privacy throughout operations.
- Coordinated seamless referrals, bridging communication between patients, providers, and specialists.
Medical Assistant
Heal 360
09.2021 - 11.2021
- Received a 200 Hour Externship Letter of Recommendation for exemplary performance.
- Facilitated COVID-19 drive-thru testing, enhancing community health access and safety.
- Conducted throat swabbing and various diagnostic tests, ensuring accurate patient assessments.
- Performed strep, RSV, flu, and antibody testing, contributing to timely disease identification.
- Managed patient check-in processes, streamlining operations and improving patient flow.
- Identified patients and confirmed testing requirements, ensuring proper specimen preparation and labeling.
- Maintained compliance with OSHA and HIPAA regulations, safeguarding patient privacy and safety.
- Collaborated with healthcare team members to enhance patient care and support testing operations.
Phlebotomist
All Medical Clinic
05.2019 - 02.2020
- { "ImprovedText": "Protected patient confidentiality by securely maintaining and updating medical records for diverse populations.
- Ensured accurate patient identification prior to and following sample collection procedures.
- Executed precise blood collection and transportation following established safety protocols.
- Provided care to geriatrics, children, IV drug users, and general population recipients.
- Performed continuous verification of patient identities and corresponding medical charts.
- Adhered to strict confidentiality standards across all patient interactions and documentation.
- Monitored and maintained compliance with blood collection and transportation guidelines.
- Educated patients on the phlebotomy process to enhance understanding and comfort." }
Phlebotomy/DCT
Grifols Plasma Center
05.2019 - 02.2020
- Follow and establish policies and procedures, Obtain and verify patient identification and chart, information before drawing blood, Collect blood samples using venous and micro techniques. Perform bleeding time procedures, Organize patient labels and safely transport laboratory specimens. Create positive demeanor between patients and staff to ensure calmness and relaxation for uncomfortable patients. Maintain equipment with proper cleaning and sanitizing technique
Education
Graduate - Medical Assistant
PCI Health Training Center
Richardson, TXCertified Phlebotomist - undefined
Mission Career College
Riverside, CA08.2019
Skills
- OSHA Regulations
- CPR certified
- Capillary Sticks
- Vital Signs
- Dosage Calculations
- EKG
- Chief Complaint
- Glucometer
- Blood smears
- Venipuncture
- Urinalysis
- Injections
- Triage
- Sterilization
- ESR
- Microscope
- Patient Education
- Visual Acuity
- Strep Test
- Pediatric Dosage
- First Aid
- Phone Skills
- Computer Skills
- Collections
- Medisoft
- Medical Terminology
- HIPAA
- Scheduling
- Medical Ethics
- EOB
- ICD9/10/CPT Coding
- Insurance Verification
- EHR
- Coping and Stress
- Record Management
- Billing
Timeline
Medical Assistant/Receptionist
Premier Independent Physician
11.2023 - Current
Medical Assistant
Heal 360
09.2021 - 11.2021
Phlebotomist
All Medical Clinic
05.2019 - 02.2020
Phlebotomy/DCT
Grifols Plasma Center
05.2019 - 02.2020
Certified Phlebotomist - undefined
Mission Career College
Graduate - Medical Assistant
PCI Health Training Center