Tashonnona Nalls
Newnan,GA
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenged with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Team Leader
Bojangles' Famous Chicken 'n Biscuits
Newnan, GA
01.2019 - Current
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained positive working relationship with fellow staff and management.
Skills
- Coaching
- Mentoring
- Complaint resolution
- Workflow management
- People management
- Attention to detail
- Employee training
- Documentation and reporting
- Staff education and training
- Cash handling
- Verbal and written communication
- Relationship building
- Deadline management
- Team Check-ins
- Work planning
- Flexible schedule
- Safety
- Coaching and mentoring
- Staff training
- Team building
- Problem-solving
- Team motivation
- Teamwork and collaboration
- Complex Problem-solving
- Performance improvement
- Daily workflow improvement
- Leadership
- Goal setting
- Onboarding and orientation
- Safety processes and procedures
- Overseeing daily activities
Timeline
Team Leader
Bojangles' Famous Chicken 'n Biscuits
01.2019 - Current