Tashua Taylor
Hawkinsville,GA
Summary
Self-assured individual trained to be focused Compliance Specialist bringing more than ten years working for correctional, healthcare and institutional administrations organizations. Determined to exceed expectations and promote developed skills in a correctional setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Facility Compliance Specialist
Pulaski State Prison
07.2024 - Current
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
- Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
- Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
- Promoted a culture of ethical behavior within the organization by underscoring the importance of adhering not only to regulations but also to established company values.
Compliance Manager
Atrium Healthcare
01.2022 - 07.2024
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.
- Presented findings to executive leadership teams through concise presentations, influencing future strategy development.
- Established a culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
Claims/Customer Service Supervisor
GEICO, Government Employees Insurance
11.2014 - 12.2021
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Assessed team performance through regular reporting, identifying opportunities for further skill development and training initiatives.
- Led regular customer service meetings to review progress identify challenges and provide feedback.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ05.2025
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ03.2023
High School Diploma -
Hawkinsville High School
Hawkinsville, Georgia05.2012
Skills
- Documentation skills
- Training and mentoring
- Compliance understanding
- Processes and procedures
- Priority management
- PowerDMS experience
- Ethics management
- Records Review
- Department organization
- Multitasking Abilities
Timeline
Facility Compliance Specialist
Pulaski State Prison
07.2024 - Current
Compliance Manager
Atrium Healthcare
01.2022 - 07.2024
Claims/Customer Service Supervisor
GEICO, Government Employees Insurance
11.2014 - 12.2021
Bachelor of Science - Business Administration And Management
University of Phoenix
Associate of Arts - Business Management
University of Phoenix
High School Diploma -
Hawkinsville High School
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