Tasia Elliott
Fort Stewart,GA
Summary
My passion for assisting individuals drives my career. With over two decades of experience in customer service, each encounter has shaped me over the years. My background in retail , followed by my transition to the pharmacy environment,has shaped my commitment to reliability and professionalism. Whether in a call center, medical claims, or any other setting, my unwavering dedication to helping people stems from my deep love and passion for interacting with others.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
CVS Pharmacy
Hinesville
05.2023 - Current
- Assisted in monitoring daily operations to ensure efficiency and compliance with safety standards.
- Supported team in executing operational tasks while adhering to established protocols and procedures.
- Collaborated with team members to identify areas for process improvement within operational workflows.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
HR Coordinator
ADT
100% Remote Georgia
04.2021 - 04.2023
- Coordinated recruitment processes, including job postings, candidate screening, and interview scheduling.
- Managed employee onboarding programs to ensure smooth integration into company culture.
- Developed and maintained employee records in HRIS, ensuring data accuracy and compliance.
- Assisted in performance management processes by tracking evaluations and feedback cycles.
Claims Manager
Impact Telecom
Atmore, AL
05.2012 - 06.2020
- Managed claims processing workflows to ensure timely resolution and compliance with regulatory standards.
- Developed training materials and conducted workshops to enhance team knowledge on claims procedures and best practices.
- Analyzed complex claims data to identify trends, improve accuracy, and reduce processing time.
- Collaborated with cross-functional teams to optimize claims management systems and enhance operational efficiency.
- Streamlined communication between adjusters and clients, expediting claim resolution times.
Education
GED - Gender Studies
Central Carolina Community College
Sanford, NC05.2016
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Quality assurance
- Human resources
- Multitasking and organization
Timeline
Operations Supervisor
CVS Pharmacy
05.2023 - Current
HR Coordinator
ADT
04.2021 - 04.2023
Claims Manager
Impact Telecom
05.2012 - 06.2020
GED - Gender Studies
Central Carolina Community College