Tasia Hamilton
Brooklyn,NY
Summary
Accomplished Shift Supervisor with a proven track record at Urban Strategies, enhancing operational efficiency and team performance through expert training and policy enforcement. Skilled in Incident Reporting and superior customer service, successfully bridged communication gaps between staff and management, significantly improving workplace dynamics. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
7
7
years of professional experience
Work History
Security Officer
Westhab
07.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Shift Supervisor
Urban Strategies
Brooklyn, NY
10.2022 - 05.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Implemented policies and standard operating procedures for continuous improvement.
Shift Supervisor
Acacia
Brooklyn
04.2017 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Education
Diploma -
Academy of St Joseph
Brentwood, NY05.2009
Skills
- Incident Reporting
- Security Guard License
- Superior customer service
- Food Handlers
Timeline
Security Officer
Westhab
07.2024 - Current
Shift Supervisor
Urban Strategies
10.2022 - 05.2024
Shift Supervisor
Acacia
04.2017 - 10.2023
Diploma -
Academy of St Joseph