Summary
Overview
Work History
Education
Skills
Timeline
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Tasia Nickerson

Houston

Summary

Dynamic team leader with a proven track record at Whataburger, enhancing workflow efficiency and mentoring staff. Skilled in customer service and problem-solving, I excel in fast-paced environments. Proficient in Microsoft Suite, I consistently improve customer satisfaction and operational standards, ensuring a seamless experience for all patrons.

Overview

3
3
years of professional experience

Work History

Team Leader

Whatabuger
Houston, TX
10.2024 - 12.2025
  • Trained and mentored team members in service standards and operational procedures.
  • Monitored inventory levels, coordinating restocking efforts to maintain product availability.
  • Implemented process improvements, enhancing workflow efficiency during peak hours.

Customer Service Representative

Retail
Houston, TX
09.2023 - 07.2024
  • Assisted customers with product inquiries and resolved issues efficiently.
  • Processed transactions using point-of-sale systems accurately and promptly.
  • Maintained product knowledge to provide tailored recommendations to customers.
  • Collaborated with team members to enhance customer experience and satisfaction levels.

Cashier Team Lead

Fiesta Market
Houston, TX
08.2022 - 09.2023
  • Operated cash register efficiently, processing transactions accurately and promptly.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
  • Collaborated with team members to manage peak hours, improving customer service flow.

Education

High School Diploma - Cosmetology

San Jacinto College
Pasadena, TX

Skills

Excellent communication and problem-solving skills

Proficient in Microsoft Suite/GoogleWorkspace

Strong customer service skills

Ability to work independently in a remote setting

Timeline

Team Leader

Whatabuger
10.2024 - 12.2025

Customer Service Representative

Retail
09.2023 - 07.2024

Cashier Team Lead

Fiesta Market
08.2022 - 09.2023

High School Diploma - Cosmetology

San Jacinto College
Tasia Nickerson