Detail-oriented professional with strong multitasking abilities and a commitment to effective communication. Experienced in managing patient interactions and ensuring compliance with medical records, poised to enhance operational efficiency.
Work History
Opthalmology Front Desk
1 Year 3 Months
Insight Eye Institute | 05.2025 - Current
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Maintained electronic medical records, ensuring accuracy and compliance with privacy regulations.
Responded to patient inquiries, providing information on services and resolving issues promptly.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Neurosurgeon Assistant
5 Months
Neurosurgery Medical Associates | 11.2024 - 04.2025
Investigated, diagnosed and addressed injuries and conditions of nervous system and performed specialized procedures to improve patient health.
Promoted patient-centered care with clear communication, empathy, and shared decision-making processes.