Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chabelis Gomez

Miami,FL

Summary

Dynamic and compassionate Medical Assistant with extensive experience in patient care and medical office administration, notably at Dr. Rolando Maldonado's clinic. Excelled in EKG administration and maintaining medical records confidentiality, alongside a proven track record in enhancing patient satisfaction through effective communication and problem-solving skills. Demonstrated ability to streamline office operations, achieving significant improvements in efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Chen Senior Medical Center
05.2023 - 11.2024

Greeting patients upon entering clinic, answering any questions they may have, answering all incoming phone calls ,handling all incoming and outgoing mail as well as packages, scheduling patient appointments, confirming patient appointments ,verifying patients provider information.

Complete administrator task such as data entry, faxing ,copyings , and filing documents. Resolving any conflicts or referring them the appropriate department , maintain patient and organization’s confidentiality.Handled request for medical records from health care provider ,patients and insurance companies.

Front Desk Receptionist

Clinical Care
11.2022 - 11.2023

First point of contact for the patient ,warmly greeted them and answered any questions and assisted to resolve any concerns .Managed incoming and outgoing phones calls ,mail and packages .Scheduled appointment managed and updated multiple provider’s schedules and confirmed patients appintoment .Complete administrative tasks such data entry ,faxing ,copying and filing documentation. Handled patient inquires and requests ,resolving any conflicts or referring them to the appropriate department.Maintained patient and organization’s confidentiality.

Medical Assistant

Dr.rolando Maldonado
06.2020 - 06.2021

1.Prepared patients for examination by performing preliminary physical test ,weight and temperature and taking their chief complaint, medical and medication history.


2.Ensured the cleanliness ,sanitation and maintenance of all facilities ,exam rooms and equipment.


3.Confirmed scheduled appointment.


4.Complied with infection control and OSHA regulations for the center as per regulations .


Updated and filed patient medical records .

Education

Certificate - Medical Assistant

Florida Technical College
Miami, FL
06.2020

Certificate -

Southwest Miami Senior High School
Miami, FL
07.2014

Skills

  • Mail coordination
  • Appointment confirmation
  • Medical office administration
  • Check-in coordination
  • Patient-focused care
  • EKG administration
  • Medical records confidentiality
  • Vital sign monitors
  • EKG set up and monitoring
  • Wound care and irrigation
  • Venipuncture and phlebotomy
  • Wound care management
  • Departmental support
  • Bookkeeping
  • Mail handling
  • Problem-solving skills
  • Scheduling
  • Customer assistance and interaction
  • Scheduling appointments
  • Sensitive information handling
  • Package and mail receipt
  • Verbal and written communication
  • Filing and sorting
  • Issue handling
  • Complaint resolution
  • High-energy attitude
  • Professional telephone demeanor
  • Microsoft Excel
  • Positive and professional

Certification

Medical assistant

Languages

English
Limited Working
Spanish
Professional Working

Timeline

Front Desk Receptionist

Chen Senior Medical Center
05.2023 - 11.2024

Front Desk Receptionist

Clinical Care
11.2022 - 11.2023

Medical Assistant

Dr.rolando Maldonado
06.2020 - 06.2021

Medical assistant

Certificate - Medical Assistant

Florida Technical College

Certificate -

Southwest Miami Senior High School
Chabelis Gomez