
Fine Dining Server/ Bartender/Server Trainer. Dedicated Fine Dining Server and Bartender with over 20 years of experience in luxury hotels, high-volume restaurants, and upscale steakhouses. Proven ability to deliver exceptional guest experiences, increase sales through upselling, train new team members, and maintain the highest service standards. Strong knowledge of wine, spirits, and fine dining etiquette with a reputation for professionalism, reliability, and outstanding customer service.
Managed multiple tables simultaneously while maintaining high service quality, enhancing overall dining experience. Served food and beverages promptly with focused attention to customer needs. Collaborated with team members during busy shifts to streamline workflow and improve guest satisfaction. Utilized knowledge of menu to make recommendations, enhancing customer dining experience. Attended to special dietary needs and preferences, ensuring customer satisfaction and personalized dining experience.
Served high volume mainly breakfast lunch and as needed dinner service. Mentored new hires through the ensuring they became productive team members quickly and efficiently. Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback. Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers. Implemented upselling techniques, boosting overall revenue for the restaurant. Taught servers to memorize menu ingredients and provide information on preparation methods. Delivered exceptional fine dining service in a high-volume restaurant. Maintained guest satisfaction through personalized service. Consistently exceeded sales goals through suggestive selling.
Delivered exceptional guest service while maintaining the company standards. Always engage with our guests to understand their needs. Explain our menu and daily specials, deliver them exceptional service in timely manner. Since April 2025 I had an opportunity to be transferred within the company to the NYY Steak House in Coconut Creek location.
Provided exceptional customer service in a fast-paced environment. Assisted guests with menu selections and dietary restrictions effectively. Performed opening and closing duties such as setting up the dining area, restocking supplies. Stayed informed about daily specials, new menu items, promotions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business. Explained menu items and suggested appropriate options for food allergy concerns.
Served breakfast, lunch and dinner in a luxury fine dining hotel and restaurant Provided fine dining service to high volume guests. Worked as both Server and Bartender. Assisted with staff trainings. Maintained excellent guest satisfaction. Upsold food and beverages to increase sales. Performed opening and closing duties such as setting up the dining area, restocking supplies.
Greeted guests and provided menus. Delivered exceptional guest service in a high-volume fine dining restaurant. Trained and mentored new team members. Performed opening and closing duties such as setting up the dining area, restocking the supplies.
Explained new menu item, seasonal, and daily special details Memorized menu additions, changes, and limited offering. Delivered meals to tables promptly, ensuring guest satisfaction. Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provide quality and excellence to all of our guests, make sure operation run smoothly. Delivered food and beverages promptly to customers. Memorized menu-additions, changes, and limited offerings.Explained new menu items, seasonal, and daily special details.
Provide quality and exceptional service to the club members. Explained new menu items, seasonal, and daily special details.Memorized menu additions, changes, and limited offerings. Supervised dining staff to ensure high-quality service at the golf club. Trained new servers on menu items and customer service standards.
Court of Master Sommelier
Level 1 certified