TASNIM HOSSAIN
Queens,NY
Summary
Team Supervisor experienced in directing activities of workgroups. Develop strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Demonstrates analytical, planning and leadership skills to work in a fast paced environment with changing priorities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Supervisor of Central Operations
Asembia
08.2022 - Current
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
RX Department Leader
Medly Pharmacy
08.2020 - Current
- Assessed, optimized and elevated operations to target current and expected demands.
- Delegated work to staff, setting priorities and goals.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Coached, trained and mentored new team members and manager trainees.
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
Pharmacy Technician /Trainer
WALGREENS CO
07.2018 - 08.2020
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Answer telephones, responding to questions or requests.
- Mix pharmaceutical preparations, according to written prescriptions.
- Operate cash registers to accept payments from customers.
- Supply and monitor robotic machines that dispense medicine into containers and label containers.
- Differentiated instruction according to student skill level.
- Engaged students and boosted their understanding of material using focused instructional strategies and hands-on activities.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
Education
Bachelors Candidate -
HUNTER COLLEGE
2024
Skills
- Key Performance Indicators (KPI)
- Direct Patient Care
- Pharmacy Law
- Quality Assurance
- Overseeing Pharmacy Operations
- Typing 100 WPM
- Specialty Pharmacy Accreditation
- Performance Metric
- Customer Service
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
Languages
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Limited Working
Spanish
Professional Working
Timeline
Team Supervisor of Central Operations
Asembia
08.2022 - Current
RX Department Leader
Medly Pharmacy
08.2020 - Current
Pharmacy Technician /Trainer
WALGREENS CO
07.2018 - 08.2020
Bachelors Candidate -
HUNTER COLLEGE