TATENDA MARLEEN CHINYANI
Saint Paul,MN
Summary
Dynamic administrative professional with a proven track record at ICU Medical, excelling in communication and problem-solving. Expert in data management and financial oversight, I enhanced operational efficiency and customer satisfaction through strategic document preparation and collaborative teamwork. Committed to continuous improvement and delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ICU Medical
Plymouth, Minnesota
06.2024 - Current
- Optimize communication flows, serving as the primary contact for phone inquiries, enhancing response time, and user trust through empathetic issue resolution.
- Create and deliver polished proposals, presentations, and reports tailored for clinical and stakeholder insights, ensuring clarity and strategic alignment.
- Maintain structured filing and record-keeping systems, leveraging Oracle tools to ensure accurate data retrieval and audit readiness.
- Coordinate complex schedules and appointments, supporting smooth stakeholder collaboration and operations.
- Process expense reports, reconcile receipts, and manage financial records, highlighting attention to detail and systems-oriented financial oversight.
- Manage and coordinate both international and domestic shipments using FedEx and UPS.
- Prepare shipping documentation, schedule pickups, and ensure timely delivery while adhering to carrier and customs regulations.
- Track and resolve shipping issues to maintain efficient supply chain operations.
- Communicate with vendors, carriers, and internal departments to ensure smooth shipping processes.
Admissions and Processing Administrator
Saint Mary's University of Minnesota
Minneapolis, Minnesota
02.2022 - 04.2024
- Served as the primary point of contact for prospective students, parents, teachers, and advisers, delivering exceptional customer service, and resolving inquiries effectively.
- Processed student applications and maintained accurate records in database systems.
- Coordinated communication between departments to facilitate efficient processing workflows.
- Managed document verification to ensure compliance with university policies and procedures.
- Assisted in training new staff on processing protocols and software tools.
- Maintained confidentiality of sensitive information during processing tasks.
- Verified that all necessary documentation was received prior to entering data into the system.
Administrative Officer
Getmet Radiators T/a Boulders Consultancy
Harare , Zimbabwe
07.2020 - 08.2021
- Managed office supplies and inventory for efficient operations.
- Coordinated meetings and schedules for team members and executives.
- Maintained accurate filing systems for documents and records.
- Assisted in preparing reports and presentations for management.
- Communicated with vendors to arrange services and deliveries.
- Organized company events to promote team building and engagement.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Assisted in compiling monthly expense reports.
Aviation Internship
International Flight Academy
Istanbul, Turkey
07.2019 - 08.2019
- Assisted instructors in preparing flight training materials and scheduling sessions.
- Utilized software systems for tracking student performance and managing schedules.
- Conducted research on aviation regulations and best practices for training improvement.
Aviation Internship
Atlantic Flight Academy
Istanbul , Turkey
07.2018 - 08.2018
- Assisted instructors in preparing flight training materials and scheduling sessions.
- Conducted research on aviation regulations and best practices for training improvement.
- Prepared reports summarizing project progress and results for management review.
Education
Master - Business Administration (MBA)
Saint Mary's University Of Minnesota
USA06-2024
Bachelor - Aviation Management
University of Kyrenia
Turkey01-2020
High School -
Direct Contact
Zimbabwe01-2015
Skills
- Administration and operations
- Problem-solving and critical thinking
- Customer service excellence
- Communication and interpersonal skills
- Collaboration and teamwork
- Data management and record keeping
- Document preparation and reporting
- Financial management and expense reporting
- Microsoft Office Suite proficiency
- Data analysis
- Supply chain operations
Awards
Salutatorian Award, University of Kyrenia, Awarded as the second-highest-ranked student in the graduating class.
Certification
Aviation Certificates
● Aviation Security Awareness
Saint Mary’s University Badges● Foundations Of Project Management
● Corporate Finance
References
References available upon request.
Timeline
Administrative Assistant
ICU Medical
06.2024 - Current
Admissions and Processing Administrator
Saint Mary's University of Minnesota
02.2022 - 04.2024
Administrative Officer
Getmet Radiators T/a Boulders Consultancy
07.2020 - 08.2021
Aviation Internship
International Flight Academy
07.2019 - 08.2019
Aviation Internship
Atlantic Flight Academy
07.2018 - 08.2018
Master - Business Administration (MBA)
Saint Mary's University Of Minnesota
Bachelor - Aviation Management
University of Kyrenia
High School -
Direct Contact
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