Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company
Overview
13
13
years of professional experience
Work History
GAIN Services Worker
Department of Public Social Services
03.2024 - Current
Interviews and conducts group orientations of potential GAIN participants in offices or training sites and assesses the suitability of welfare recipients for participation in the GAIN Program.
Determines clients' needs, assists them in obtaining support services, and consults with professionals including physicians and attorneys regarding impediments to GAIN participation.
Assists clients in identifying and overcoming barriers to achieving economic or financial independence.
Addressed and resolved customer complaints in polite and professional manner.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Initiates money management services and financial sanctions for GAIN participants who repeatedly fail to comply with program requirements.
Prepares correspondence and records pertinent information in participant's case file.
Eligibility Worker II
Department of Public Social Services
03.2021 - 03.2024
Explains provisions of the various public assistance programs, applicable federal and state regulations, County policies, legal rights and responsibilities of persons applying for or participating in public assistance programs
Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for public assistance programs such as CalWORKs, General Relief, CalFresh, Medi-Cal, or other public assistance programs
Organizes, monitors, and prioritizes assigned cases to ensure required case records and documents are properly filed, processed, verified and updated within specific time limits to meet the deadlines established by legislation and regulations
Follows existing criteria in identifying suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigations unit
Patient Care Coordinator
Glenoaks Imaging Professionals
01.2016 - 03.2021
Using data to do analytical tasks and charting tasks related to patient information
Communicating with patients about their status and condition through emails, phone, and face-to-face conversations
Scheduling patient visits and Managing patient accounts with contact information, insurance and financial information in a confidential manner
Ensuring services comply with state and federal regulatory requirements
Educational Assistant
Verdugo Woodlands Elementary School
06.2011 - 01.2016
Helping Teachers with lesson preparation, including collecting materials and setting up equipment
Reviewing lessons or lectures with students on a one on one basis or in small groups
Giving extra help to students who need special accommodations or are struggling with a concept
Assisting students with special learning requirements, including disabilities or English as a second language
Attending faculty meetings and parent conferences
Education
BS - Kinesiology - Rehabilitation and Therapeutic Exercise
California State University
Los Angeles
08.2018
AA Degree -
Glendale Community College
Glendale, CA
06.2013
Skills
Effective leadership
Interpersonal skills
Communication skills
Organized
Dependable
Management assistance
Administrative duties
Record keeping
Word processing
Treasurer
Bilingual
Timeline
GAIN Services Worker
Department of Public Social Services
03.2024 - Current
Eligibility Worker II
Department of Public Social Services
03.2021 - 03.2024
Patient Care Coordinator
Glenoaks Imaging Professionals
01.2016 - 03.2021
Educational Assistant
Verdugo Woodlands Elementary School
06.2011 - 01.2016
BS - Kinesiology - Rehabilitation and Therapeutic Exercise
California State University
AA Degree -
Glendale Community College
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