Tathiana Rivera
Miami,FL
Summary
Data driven, process motivated individual demonstrated strengths in Leadership Skills, Team/Project/Facility Management, Support, Data Analysis, Reporting, and Business Process Improvement. Taking pride in assuming the responsibility of driving results within an organization to obtain/exceed financial targets while maintaining great and healthy team environments both remotely and in house. Prepared with an understanding that we live in a world where change is embraced as improvement and challenges are wins ready to be gained. +10 years of experience within Workforce Planning, Project Management, and Operations..
Overview
15
15
years of professional experience
Work History
Manager, HR, Workforce Strategy and Movement
Royal Caribbean International
Miami, FL
02.2022 - Current
- Oversee and support scheduling rotation for 592 medical professionals across Royal and Celebrity brands onboard all vessels.
- Lead emergency response for all unplanned crisis onboard l Royal Caribbean Group ships
- Accomplished 100% PAR levels onboard all ships with direct hires, reducing agency staff use from 60% to 0% within 6 months upon return to service
- Collaborate with Recruitment department to proactively meet accurate staffing levels maintaining future forecast.
- Collaborate with key stakeholders from the Onboarding and Credentialing department to ensure timely crew readiness
- Essential partnership with Finance department to ensure budget achievement
- Responsible for proactively maintaining required staffing levels to support company budget and business continuity.
- Continued strategic support enforcing and/or revamping of processes for department maintenance and innovation
- Liaison between executive leadership and Medical department to bring to fruition financial plans and future projects.
- Lead and facilitate all projects related to Workforce Planning within the Medical Disposition team of Royal Caribbean
- Conducting monthly meetings at the executive level to review staffing status and initiatives.
Enterprise Operations/Staffing Manager
HealthTrust Workforce Solutions
Sunrise, FL
01.2021 - 02.2022
- Management of a 32 person staffing team responsible for the staffing of over 100 HCA hospitals throughout the nation.
- High level reporting for HCA and Executive Leadership, inclusive of the creation of PowerBI Dashboards to track productivity across the enterprise
- Enterprise trainer for HCA's scheduling tool
- Strategic partner in emergency support (I.e.. Hurricanes, Hospital Strikes)
- Mobilizing staff in less than 24 hours to support emergent situations
- Operational support for rollout of projects throughout Enterprise
- Key participant in all UAT testing for application launches and system tools such as Erecruit, Facility Scheduler, and others.
- Liaison to the business for departments such as Credentialing, HR, Staffing, Vendor Relations, Contracts, IT, Project Management, and Finance
- Maintaining and creating of processes
- Innovative role in business and performance improvement
- Responsible for driving results through KPI’s, staffing fulfillment, and quality control
Enterprise Operations Specialist
HealthTrust Workforce Solutions
Sunrise, FL
01.2019 - 01.2021
- Accountable for assessing current business practices and organizational processes, identifying areas for improvement, and implementing process improvement strategies and solutions for the organization.
- Operational support for staffing and Recruitment teams nationwide
- High level reporting for HCA and Executive Leadership, inclusive of the creation of PowerBI Dashboards to track productivity across the enterprise
- Enterprise trainer for HCA's scheduling tool
- Strategic partner in emergency support (ie. Hurricanes, Hospital Strikes)
- Operational support for rollout of projects, processes, applications throughout enterprise
- Liaison to the business for departments such as Credentialing, HR, Staffing, Vendor Relations, Contracts, IT, Project Management, and Finance.
Staffing Administrator/Specialist
HealthTrust Workforce Solutions
Sunrise, FL
02.2017 - 01.2019
- Supporting role to the Director of Staffing Operations for East and North Florida.
- Responsible for reporting. process improvement. and training of Staffing Specialists entrusted with the staffing of East and North Florida HCA hospitals.
- Created dashboards to facilitate the tracking of team performance while improving coaching opportunities
- Key member in roll-out of new processes, documentation, and piloting of new programs.
- Recognized for attention to detail and ability to meet/exceed performance standards.
- Responsible for training, coaching, and team performance along with maintaining their aligned schedules and monitoring their KPI's.
Credentialing Specialist
HealthTrust Workforce Solutions
Sunrise, FL
09.2015 - 02.2017
- Managed vendor relationships
- Responsible for reviewing and verifying correspondent certifications, resumes, health documents, background and employment checks amongst others.
- Leading role in ensuring applying employees were ready to work by set hire date required by employers nationwide.
Recruitment Manager
Audition America
Fort Lauderdale, FL
04.2009 - 01.2015
- Managed a team of 35 individuals responsible for the recruitment of model and talent for production shows across the nation.
- Ensured team performance was met and recruitment goals were acquired weekly. Tracked and reported on KPI's.
- Responsible for the employment of the team. Conducted interviews, training, and coaching.
Education
Expected 2026 - Business Administration
Broward College
Fort Lauderdale, FLSkills
Computer Skills
- Power BI
- Advanced Excel inclusive of Power Queries Sumifs Vlookups Conditional Formatting
- Basic SQL
- Salesforce
- Microsoft Office Word
- PowerPoint
- Visio
- Notes
- Google Analytics
- Avaya Software
- Salesforce Software
- Erecruit Software
- Sense Software
- Canvas
Affiliations
Member of Toastmembers
Emerging Leaders
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager, HR, Workforce Strategy and Movement
Royal Caribbean International
02.2022 - Current
Enterprise Operations/Staffing Manager
HealthTrust Workforce Solutions
01.2021 - 02.2022
Enterprise Operations Specialist
HealthTrust Workforce Solutions
01.2019 - 01.2021
Staffing Administrator/Specialist
HealthTrust Workforce Solutions
02.2017 - 01.2019
Credentialing Specialist
HealthTrust Workforce Solutions
09.2015 - 02.2017
Recruitment Manager
Audition America
04.2009 - 01.2015
Expected 2026 - Business Administration
Broward College