Tatiana Addison
Hayward,CA
Summary
Project Coordination Document Control Project Planning Event Coordination Greeting Visitors Customer Support Maintenance Requirements Operational Requirements Project Coordination Document Control Project Planning Event Coordination Greeting Visitors Customer Support Maintenance Requirements Operational Requirements
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Assistant
On Trac
11.2018 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Volunteered to help with special projects of varying degrees of complexity
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Performed wide-ranging administrative, financial and service-related functions
- Work issues via our computer system for accurate package status
- Updates the system with accurate, uploading pictures
- Willing to train new hires
- Demonstrates flexibility
- Has excellent oral and written communication skills
- Data Entry
- Driver checkout.
Production Worker
Bayer Pharmaceuticals
06.2018 - 06.2019
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Drilled floors, hung plywood, and applied [Product] to achieve production requirements
- Maintained machinery to prevent overloads and avoid malfunctions
- Resolved issues quickly to maintain productivity goals
- Perform all duties related to cleaning and decontamination of floors such as sweeping, mopping, and
- Managed inventory levels and restocked supplies to keep up with high production needs
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Head Cashier, Sale Associate
Forever 21
12.2012 - 06.2017
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Helped customers locate products and checked store system for merchandise at other sites
- Processed both cash and card purchases and returns
- Changing Mannequins organizing and multitasking
- Work closely with my other associates to make goal every day
- React immediately to problems with a customer, and in a timely manner resolving quickly
- Stock and inventory responsibilities cleaning and organizing also tagging inventory.
Customer Service / Receptionist
Picture People
11.2016 - 12.2016
- Responded proactively and positively to rapid change
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Trained new personnel regarding company operations, policies and services
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Taking photos for families
- Appointment setting.
Education
No Degree - Culinary Arts
Auguste Escoffier School of Culinary Arts
Skills
- Work Planning and Prioritization
- Documentation and Reporting
- Delegating Work
- Recordkeeping
Certification
culinary diploma
Timeline
Operations Assistant
On Trac
11.2018 - Current
Production Worker
Bayer Pharmaceuticals
06.2018 - 06.2019
Customer Service / Receptionist
Picture People
11.2016 - 12.2016
Head Cashier, Sale Associate
Forever 21
12.2012 - 06.2017
No Degree - Culinary Arts
Auguste Escoffier School of Culinary Arts
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