Tatiana Camacho
San Jose,CA
Summary
Agile and adaptable manager with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
6
6
years of professional experience
Work History
Manager
Lush Handmade Cosmetics
09.2022 - Current
- Promoted to Shop Manager
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and customers
- Cross-trained existing employees to maximize team agility and performance
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Controlled costs to keep business operating within budget and increase profits
- Developed and implemented business strategies to achieve business goals and stay competitive
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Manager in Training
Lush Handmade Cosmetics
08.2021 - 09.2022
- Promoted to Manager In Training position
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees
- Performed statistical analyses to gather data for operational and forecast team needs
- Overseeing a large team of +10
- Assisted with onboarding of new employees by providing training and development resources
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply
- Gained knowledge of company policies, protocols and processes
Floor Coordinator
Lush handmade Cosmetics
03.2021 - 08.2021
- Offered return position with a promotion
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs
- Developed strong and lasting rapport to improve customer service and retain valued clients
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
- Examined incoming inventory, merchandised shelves and prevented shrinkage
- Trained newly hired sales team in upselling techniques
SALES AMBASSADOR
Lush handmade Cosmetics
11.2020 - 01.2021
- Contract sales position for holiday season
- Product knowledge , skin and hair knowledge
- POS/ MPOS operating
- Cash handling
- Assisting in opening/closing procedures
- Building rapport
- Managed customer accounts to secure customer satisfaction and repeat business
- Provided exceptional customer service to drive satisfaction.
Manager
Theraleaf Relief
03.2018 - 09.2020
- Product Knowledge, assisting patients and giving appropriate consultations
- Receiving incoming shipment, packaging products
- Handling vendors, making appointments and taking phone calls
- Leading and overseeing a team daily of +8 or more
- Cash handling daily amounts of up to $80,000
- Opening and closing procedures
- Scheduling and handling payroll
- Customer service/ customer oriented
Education
High School Diploma -
Tennyson High School
Hayward, CA06.2012
High School Diploma - undefined
Skills
- Problem Anticipation and Resolution
- Organize Inventory
- Staff Supervision/ Managing a team
- Accurate Money Handling
- Conflict Handling
- Listening Skills
- Adaptable to Changing Demands
- Staff Coaching and Training
- Customer Service Oriented
Timeline
Manager
Lush Handmade Cosmetics
09.2022 - Current
Manager in Training
Lush Handmade Cosmetics
08.2021 - 09.2022
Floor Coordinator
Lush handmade Cosmetics
03.2021 - 08.2021
SALES AMBASSADOR
Lush handmade Cosmetics
11.2020 - 01.2021
Manager
Theraleaf Relief
03.2018 - 09.2020
High School Diploma -
Tennyson High School
High School Diploma - undefined
Similar Profiles
Mariam NamudiraMariam Namudira
Seasonal Production Assistant at Lush Handmade CosmeticsSeasonal Production Assistant at Lush Handmade Cosmetics
Ashley MontgomeryAshley Montgomery
Store Manager at Lush Handmade CosmeticsStore Manager at Lush Handmade Cosmetics
Lachelle WhitleyLachelle Whitley
Sales Ambassador at Lush Handmade CosmeticsSales Ambassador at Lush Handmade Cosmetics
Pepper O'NeallPepper O'Neall
Floorlead at Lush Handmade CosmeticsFloorlead at Lush Handmade Cosmetics
Brandon Zaragoza-UribeBrandon Zaragoza-Uribe
Journeyman Sheet Metal Worker at Paragon Mechanical Inc.Journeyman Sheet Metal Worker at Paragon Mechanical Inc.