Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Tatiana Candelario

Tampa,Florida

Summary

Charming salesperson with 7 years of customer service experience, skilled in communication and collaboration for best-in-class service. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

8
8
years of professional experience

Work History

Server

Cheddars Stratch Kitchen
Tampa, FL
10.2020 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Greeted new customers, discussed specials and took drink orders.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Answered customer questions about hours, seating and menu information.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Head Hostess

Outback Steakhouse
Tampa, FL
06.2019 - 12.2020
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

Busch Gardens Tampa Bay
Tampa, FL
07.2015 - 02.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Managed friendly and professional customer interactions.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Education

High School Diploma -

Chamberlain High School
Tampa, FL
05.2014

Skills

  • Relationship Building
  • Workflow Coordination
  • Team Player
  • Cool Under Pressure
  • Time Management and Prioritization
  • Communication
  • Understanding Customer Needs
  • Responding to Difficult Customers
  • Bilingual
  • Positive Attitude

Languages

Spanish
Professional Working

Timeline

Server

Cheddars Stratch Kitchen
10.2020 - Current

Head Hostess

Outback Steakhouse
06.2019 - 12.2020

Cashier

Busch Gardens Tampa Bay
07.2015 - 02.2017

High School Diploma -

Chamberlain High School

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