Tatiana Diaz
Hemet,CA
Summary
Dynamic administrative professional with extensive experience at Soboba Economic Development Corporation, excelling in stakeholder engagement and business strategy. Proven ability to enhance organizational growth through effective board oversight and critical communication methods. Adept at budgeting and forecasting, fostering team collaboration to drive revenue growth and achieve strategic goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Board of Directors Member
Soboba Economic Development Corporation
San Jacinto, CA
10.2024 - Current
- Attended board meetings, participated in discussions, and voted on important matters.
- Reviewed reports from internal departments such as accounting or human resources.
- Collaborated with senior management teams to develop short-term plans for achieving organizational goals.
- Developed strong relationships with stakeholders to ensure their interests are represented in decisions made by the Board of Directors.
- Engaged in regular communication with external partners, such as investors or regulators, regarding company performance and progress towards goals.
- Reviewed financial statements and other documents to ensure accuracy and compliance with regulations.
Administrative Assistant
Soboba Fire Department
San Jacinto, CA
01.2018 - 12.2024
- Managed office supplies inventory and placed orders when necessary.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Conducted research on various topics as requested by management.
- Compiled data from various sources into organized reports for review by management team.
- Processed invoices for payment using accounting software applications.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered questions from customers regarding products and services offered by the company.
- Facilitated communication between different departments within the organization.
- Greeted visitors and provided general information about the company.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Directed customer inquiries to appropriate department personnel.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Composed, edited and typed complex memos and reports with job-related software.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Administrative Assistant
Soboba Public Works
10.2017 - 01.2018
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Responded to customer issues to provide immediate resolution and improve retention.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Administrative Assistant
Soboba Foundation/Higher Education
02.2016 - 10.2017
- Managed office supplies inventory and placed orders when necessary.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Conducted research on various topics as requested by management.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Intern/Administrative Assistant
Soboba Tribal Member Development Program
04.2015 - 02.2016
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained positive working relationship with fellow staff and management.
Education
AS - Business Administration
Mt. San Jacinto College
Mt. San Jacinto College05-2024
High School Diploma -
San Jacinto High School
San Jacinto, CA06-2006
Bachelor of Science - Business Administration And Management
University of California, Riverside
Riverside, CASkills
- Technical Efficiency
- Stakeholder engagement
- Organizational growth
- Business strategy
- Board oversight
- Team collaboration
- Revenue growth
- Budgeting and forecasting
- Business development
- Critical Communication Methods
- Organization Management
- Analytical and Critical Thinking
- Emergency Management Certifications
- Key Skills
Affiliations
- A member of the Phi Theta Kappa Honors Society
- Committee Member and officer for the $ovóova Po'$wáamay (Daughter of Soboba)
- Emergency Operations Center Documentation Unit Leader 2019-2024
- CERT Volunteer (Soboba Community)
Accomplishments
- Presidents Honor List
Certification
- Tribal Emergency Response Team Certification
- FEMA ICS-2200, ICS 100, ICS 200, ICS 700, ICS 800
- FEMA Public Information for All Hazards Certification
- FEMA Emergency Management Framework for Tribal Governments Ceetification
- FEMA Emergency Management Overview for Tribal Leaders Certification
- Cal OES CSTI EOC Action Planning (G626) Certification, EOC Section Overview: Planning and Intelligence (G611P)
- Texas A&M Engineering Extension Service (FEMA) Senior Officers Workshop for All-Hazards Preparedness
- Texas A&M Ensgineering Extension Service (FEMA)h Senior Officers Workshop for All-Hazards Preparedness
- American Red Cross Shelter Fundamentals Certification of Completion
- Stop the Bleed Certification
- Native American Consulting Professional Development for Tribal Secretaries and Administrative Support Staff Training
- Native American Consulting Advanced Professional Development for Tribal Secretaries and Administrative Support Staff Training
- Falmouth Institute Tribal Administrative Assistant Certification
References
References available upon request.
Timeline
Board of Directors Member
Soboba Economic Development Corporation
10.2024 - Current
Administrative Assistant
Soboba Fire Department
01.2018 - 12.2024
Administrative Assistant
Soboba Public Works
10.2017 - 01.2018
Administrative Assistant
Soboba Foundation/Higher Education
02.2016 - 10.2017
Intern/Administrative Assistant
Soboba Tribal Member Development Program
04.2015 - 02.2016
AS - Business Administration
Mt. San Jacinto College
High School Diploma -
San Jacinto High School
Bachelor of Science - Business Administration And Management
University of California, Riverside
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