Tatiana Diaz-Rosa
EHT,NJ
Summary
Dynamic Project Manager with a proven track record at Basic Promotions Inc, adept at leading projects to success while maintaining budgetary constraints. Bilingual in English and Spanish, I excel in multitasking and fostering strong relationships, driving a 20% increase in sales through innovative strategies and exceptional communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Basic Promotions Inc
Owing Mills, Maryland
01.2022 - 02.2025
- Plan and Develop Projects
- Kept projects on schedule and within budget while serving as project leader
- Evaluate designs to meet engineering principles and customer requirements
- Develop acceptance criteria for design methods and quality standards
- Traveling internationally to approve final product order shipment
- Maintaining Buyer/ seller relationships
Bartender Lead & Supervisor
New season Mariner Beach bar
Dundalk, Maryland
05.2022 - 08.2024
- Supervised and trained a team of 8 bartenders, ensuring efficient service and high customer satisfaction
- Managed bar inventory, minimizing waste and optimizing costs
- Developed and implemented new cocktail recipes, resulting in a 20% increase in bar sales
- Provided exceptional customer service, consistently exceeding customer expectations
- Ensured adherence to all alcohol service policies and safety guidelines
- Greeted guests warmly and created a welcoming atmosphere
Costume Beverage Server
Borgata
06.2019 - 09.2019
- Provided prompt and courteous beverage service to pool guests, ensuring high levels of satisfaction
- Anticipated guest needs and proactively offered drinks and other services
- Resolved guest inquiries and concerns in a professional and timely manner
- Greeted guests warmly and created a welcoming atmosphere at the poolside bar
Server
Hooters Tropicana
03.2017 - 04.2018
- Greeted and seated guests, ensuring a warm and welcoming atmosphere
- Took and processed orders accurately and efficiently using POS systems
- Provided excellent customer service, resolving issues and ensuring guest satisfaction
- Increased sales by recommending menu items and specials
Education
Bachelor’s degree - Business Management
Stockton University
Galloway, New Jersey05.2021
Skills
- Strong comprehension of English and Spanish
- Skilled in managing multiple tasks
- Strong attention to detail
- Strong organizational ability
- Exceptional verbal communication skills
Certification
- CPR
Timeline
Bartender Lead & Supervisor
New season Mariner Beach bar
05.2022 - 08.2024
Project Manager
Basic Promotions Inc
01.2022 - 02.2025
Costume Beverage Server
Borgata
06.2019 - 09.2019
Server
Hooters Tropicana
03.2017 - 04.2018
Bachelor’s degree - Business Management
Stockton University
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