Summary
Overview
Work History
Education
Skills
Location : Relocating to Phoenix, Arizona
Timeline
Generic

Tatiana Dobson

Chicago,IL

Summary

Talented Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

6
6
years of professional experience

Work History

Security Officer

Secure One
03.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Caregiver

Comfort Keepers
09.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Paint Department Associate

Home Depot
05.2023 - 03.2024
  • Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
  • Streamlined order processing by utilizing company software effectively for data entry and tracking purposes.
  • Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
  • Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.

Security Officer

Securitas
07.2022 - 05.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Team Lead

Panera Bread
01.2019 - 09.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Grocery Associate

Amazon Fresh
05.2021 - 05.2022
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.

Education

Bachelor of Science - Psychology

Triton College
River Grove, IL
05.2025

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • CCTV Surveillance
  • Detail Oriented
  • Superior customer service
  • Access Control
  • Punctuality
  • Shelf Stocking
  • Cleanliness Maintenance
  • Store layout understanding
  • Product Rotation
  • Sales Promotion
  • Customer service-focused
  • Record Keeping Abilities
  • Organizational capabilities
  • Upselling strategies
  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Multitasking and Organization
  • Daily living assistance
  • Customer Focus
  • Coaching and Mentoring
  • Performance Improvement
  • Workplace Safety
  • Complaint resolution

Location : Relocating to Phoenix, Arizona

I'm currently relocating to Phoenix on October 1st.

Timeline

Security Officer

Secure One
03.2024 - Current

Caregiver

Comfort Keepers
09.2023 - Current

Paint Department Associate

Home Depot
05.2023 - 03.2024

Security Officer

Securitas
07.2022 - 05.2023

Grocery Associate

Amazon Fresh
05.2021 - 05.2022

Team Lead

Panera Bread
01.2019 - 09.2022

Bachelor of Science - Psychology

Triton College

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Tatiana Dobson