Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Dodson

Surprise,AZ

Summary

Aspiring College student who is ready to face any challenge head on. A student who wants to gain more experience into becoming a smart worker for the future. Pursuing Bachelors degree in Business Management and Marketing. A goal driven student who is read to learn in any new environment. Punctual and diligent when working with others. Friendly and kind. Able to keep calm and think quickly in a fast paced environment. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience

Work History

Sales Associate

Kohls
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales Associate

Nordstrom Rack
12.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor - Business Management

Grand Canyon University
2026

High School Diploma -

Valley Christian High School
2022

Skills

  • Promotional Support
  • Inventory Control
  • Customer Needs Assessment
  • Upselling
  • Relationship Selling
  • Merchandise Display
  • Meeting Deadlines
  • Problem-Solving Skills
  • Self-Checkout Assistance
  • Time Management

Timeline

Sales Associate

Kohls
09.2023 - Current

Sales Associate

Nordstrom Rack
12.2022 - 08.2023

Bachelor - Business Management

Grand Canyon University

High School Diploma -

Valley Christian High School
Tatiana Dodson