Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Garcia-Menocal

Miami,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Lead Pastry Cook

Sadelles
12.2021 - 08.2023
  • Monitored baking ingredient stocks and replenished items to maintain sufficient quantities for pastry production.
  • Trained and mentored team of apprentice bakers to maintain product quality and restaurant reputation.
  • Operated clean pastry cooking station and complied with applicable health and safety standards.
  • Maintained pastry-making equipment in good working order and replaced machinery when required to meet quality standards.
  • Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
  • Created new dessert items for seasonal and special events.
  • Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.

Substitute Teacher, K-12

Miami Dade Public Schools
05.2019 - 09.2022
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Provided instruction for students in core subject areas.

Cake Decorator

Alis Sweet Treats
02.2020 - 08.2022
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Managed material inventory and ordered new materials when needed.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Followed food safety standards when handling ingredients.
  • Prepared frostings and other toppings for cakes and pastries.
  • Managed display cases to verify freshness and attractiveness of products.
  • Trained new employees on bakery methods and procedures.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Processed customer orders and payment transactions.

Sales Associate

Learning Express
10.2019 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Secretary

Redland Contracting Llc
01.2018 - 04.2019
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

High School Diploma -

Cutler Bay Senior High School
Cutler Bay, FL
05.2018

Associate of Science - Hospitality Administration And Management

Miami Dade College
Miami, FL
05.2018

Skills

  • Disciplinary Measures
  • Enforce Personnel Policies
  • Corporate Compliance
  • Daily Operations Management
  • Company Inventory Oversight
  • Maintaining Files
  • Staff Training
  • Conflict Management
  • Job Applicant Interviews
  • Computer Literacy
  • Teaching
  • Orient New Employees

Timeline

Lead Pastry Cook

Sadelles
12.2021 - 08.2023

Cake Decorator

Alis Sweet Treats
02.2020 - 08.2022

Sales Associate

Learning Express
10.2019 - 01.2020

Substitute Teacher, K-12

Miami Dade Public Schools
05.2019 - 09.2022

Secretary

Redland Contracting Llc
01.2018 - 04.2019

High School Diploma -

Cutler Bay Senior High School

Associate of Science - Hospitality Administration And Management

Miami Dade College

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Tatiana Garcia-Menocal