Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certifications And Awards
Affiliations
Accomplishments
Timeline
Generic

Tatiana Hagan

Durham,NC

Summary

Psychology graduate with extensive experience in customer service and leadership roles. Proven ability to provide empathetic care and support to diverse populations. Committed to promoting mental health through effective communication and community engagement.

Overview

13
13
years of professional experience

Work History

Server

Gar Woods Grill & Pier
Lake Tahoe, CA
01.2013 - Current
  • First job, which I’ve held for 10 years and continue to return to when I go home.
  • Delivered exceptional service to a variety of customers in a fast-paced, seasonal environment.
  • Trained and mentored new staff members, ensuring smooth operations during peak hours.

Youth Soccer Coach

Peninsula College
01.2017 - 01.2019
  • Coached and mentored youth soccer players, focusing on skill development and teamwork.

Hostess

Bella Italia
Port Angeles, Washington
01.2017 - 01.2018
  • Greeted and seated guests, ensuring a positive first impression.
  • Managed reservations

Server

Saul Goods
Kentucky
01.2015 - 01.2016

Education

Bachelor of Science - Nursing

Duke University
Durham, NC
06-2026

Bachelor of Arts - Psychology

University of Kentucky
Lexington
01.2021

Associate of Arts -

Peninsula College
01.2019

Skills

  • High-pressure environment management
  • Strong work ethic
  • Time management
  • Hospitality service expertise
  • Effective communication
  • Patient care
  • Empathy
  • Organization
  • Attention to detail
  • Professional appearance
  • Memory retention
  • Team collaboration
  • Employee training

Volunteer Experience

  • Casa de Vida, Volunteer, 01/19, Present, Assisted in providing resources and support for individuals and families in need.
  • Step Two, Mentor, 01/18, Present, Volunteered as a mentor, helping guide individuals through transitional phases in their lives.
  • Ronald McDonald House, Volunteer, 01/17, Present, Provided support to families with children undergoing medical treatments.
  • Sparks Gospel, Volunteer, 01/16, 12/18, Assisted in organizing events and outreach initiatives aimed at helping the local community.
  • Saint Vincent, Volunteer, 01/15, 12/16, Volunteered in various capacities, including food distribution and organizing charity events.

Certifications And Awards

  • 2012, Top of Class Tik Tocker Award — National Charity League
  • 2012-2013, Sierra League All-Team Honorable Mention — Galena High School, Mother-Daughter Outstanding Recognition Award — National Charity League, Yellow Rose Award — National Charity League
  • 2014-2015, Sierra All-League Team for Girls Varsity Soccer — Galena High School, Community Service Award — National Charity League, Community Service Award — Galena High School
  • 2015-2016, Merci Award for over 150 community service hours — National Charity League, Hourglass Award — National Charity League, Mother-Daughter Outstanding Recognition Award — National Charity League, Top of the Class 2016 Tick Tocker Award — National Charity League, Yellow Rose Boutique Award — National Charity League, Community Service Award — Galena High School
  • 2016, Governor Guinn Millennium Scholarship, Soccer Scholarship — Peninsula College (2016-2019), Soccer Scholarship — University of Kentucky (2019-2021)
  • 2017, Volunteer Recognition Award — Tim T. Bow Foundation
  • 2026, Galena General Scholarship, Recognition Youth Achievement Award Certification

Affiliations

Casa de Vida (Teen Pregnancy Center)
2019–Present

· Assisted in providing resources and support for individuals and families in need.

Step Two (Suffering from substance abuse)
2018–Present

· Volunteered as a mentor, helping guide individuals through transitional phases in their lives.

Ronald McDonald House
2017–Present

· Provided support to families with children undergoing medical treatments.

Sparks Gospel (Homeless Shelter, Family-Oriented)
2016–2018

· Assisted in organizing events and outreach initiatives aimed at helping the local community.

Saint Vincent (Homeless Shelter, Food & Donation-Oriented)
2015–2016

· Volunteered in various capacities, including food distribution and organizing charity events.

Caring House

  • Volunteer monthly at the Caring House, preparing home-cooked meals for patients traveling to Duke University for cancer treatment.

Accomplishments

2012

· Top of Class Tik Tocker Award— National Charity League

2012-2013

· Sierra League All-Team Honorable Mention

· National Charity League: Mother-Daughter Outstanding Recognition Award, Yellow Rose Award

2014-2015

· Galena High School: Sierra All-League Team for Girls Varsity Soccer, Community Service Award

· National Charity League: Community Service Award

2015-2016

· National Charity League: Merci Award for over 150 community service hours, Hourglass Award, Mother-Daughter Outstanding Recognition Award,Top of the Class 2016 Tick-Tocker Award, Yellow Rose Boutique Award

·Galena High School: Community Service Award

2016

· Governor Guinn Millennium Scholarship

· Volunteer Recognition Award— Tim T. Bow Foundation

· Galena General Scholarship

2016-2021

· Soccer Scholarship — Peninsula College (2016-2019)

· Soccer Scholarship — University of Kentucky (2019-2021)

Timeline

Youth Soccer Coach

Peninsula College
01.2017 - 01.2019

Hostess

Bella Italia
01.2017 - 01.2018

Server

Saul Goods
01.2015 - 01.2016

Server

Gar Woods Grill & Pier
01.2013 - Current

Bachelor of Science - Nursing

Duke University

Bachelor of Arts - Psychology

University of Kentucky

Associate of Arts -

Peninsula College