Tatiana Herrera
Lakewood,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Domino's Pizza
Tacoma, WA
02.2021 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Paralegal
National Guard
Tacoma, WA
12.2020 - 03.2024
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
Assistant
Brainy Actz Escape Rooms
Tacoma, WA
12.2020 - 02.2021
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
Education
High School Diploma -
Steilacoom High School
Steilacoom, WA06.2022
Skills
- Task Delegation
- Operations Management
- Employee Performance Evaluations
- Product and Service Knowledge
- Employee Scheduling
- Recruiting and Interviewing
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Domino's Pizza
02.2021 - Current
Paralegal
National Guard
12.2020 - 03.2024
Assistant
Brainy Actz Escape Rooms
12.2020 - 02.2021
High School Diploma -
Steilacoom High School