Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tatiana Herrera

Lakewood,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Domino's Pizza
02.2021 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Paralegal

National Guard
12.2020 - 03.2024
  • Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.

Assistant

Brainy Actz Escape Rooms
12.2020 - 02.2021
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.

Education

High School Diploma -

Steilacoom High School
Steilacoom, WA
06.2022

Skills

  • Task Delegation
  • Operations Management
  • Employee Performance Evaluations
  • Product and Service Knowledge
  • Employee Scheduling
  • Recruiting and Interviewing

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Domino's Pizza
02.2021 - Current

Paralegal

National Guard
12.2020 - 03.2024

Assistant

Brainy Actz Escape Rooms
12.2020 - 02.2021

High School Diploma -

Steilacoom High School

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Tatiana Herrera