TATIANA JACQUES
Washington,DC
Summary
Hospitality professional with 7+ years of experience across award-winning fine dining, specialty cocktail bars, and upscale catered events. Adept at delivering refined, guest-centered service with a deep command of craft cocktails, premium spirits, wine varietals, and multi-course service timing. Known for cultivating repeat clientele through personalized attention, product expertise, and composure during peak service.
Overview
7
7
years of professional experience
Work History
Lead Bartender
Black Joy Kitchen and Food Group
Oak Bluffs, Massachusetts
06.2026 - Current
- Prepared cocktails and mixed drinks for Faraway Hotel lounge guests
- Operated POS system for drink sales and guest checks
- Supervised bar service for Black Joy Kitchen and Food Group events.
- Prepared cocktails, beer, and wine orders with consistent presentation.
- Trained bartenders on drink recipes and service standards.
- Coordinated with kitchen staff on drink pairings and order timing.
- Monitored liquor inventory and restocked bar supplies.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Created signature beverages to increase revenue and patron loyalty.
- Planned and coordinated special events to boost customer numbers and profits.
Bartender
Faraway Hotel
Edgartown, Massachusetts
04.2026 - Current
- Greeted guests and took beverage orders with friendly service
- Greeted customers and provided excellent customer service.
- Recommended cocktails and wine pairings to guests
- Poured wine, beer, and cocktails for patrons.
- Operated POS system for drink sales and guest checks
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained clean bar areas and followed sanitation standards
- Checked inventory levels and requested restocks from hotel staff
- Coordinated with kitchen staff and servers during busy hotel service
- Resolved customer complaints in a professional manner.
Caterer
Ginché Specialty Catering
New Orleans, LA
07.2023 - Current
- Executed upscale catered events with full bar and buffet service, ensuring high standards for large-scale private gatherings
- Managed bar back and bartending responsibilities, ensuring consistent pace and service quality throughout events
- Prepared Ginché Specialty Catering menu items following event specifications
- Plated hors d’oeuvres and entrees for catered service at Ginché Specialty Catering
- Set up buffet lines, beverage stations, and serving areas for events
Catering Staff Member
Jacques Catering
New Orleans, LA
11.2019 - Current
- Delivered professional food and beverage service at off-site catered events, ensuring guest satisfaction across varied formats and guest counts
- Upheld food safety, sanitation, and service standards during all event operations, contributing to a safe and enjoyable dining experience
- Set up banquet tables, linens, and service stations for catered events.
- Assisted catering team with food preparation, plating, and buffet replenishment.
- Served guests with polite, attentive table and tray service.
Server, Bar Manager / Bartender / Barista
Toast Fairgrounds
New Orleans, LA
- Current
- Managed bar operations in a high-volume environment, overseeing inventory, cost control, and rotating cocktail specials that drove measurable sales increases
- Created seasonal cocktail specials that improved guest satisfaction and return visit frequency
- Handled high check averages with accuracy in POS transactions, cash handling, and check management
- Trained incoming service staff in hospitality standards, beverage knowledge, and floor operations
- Oversaw espresso and mixer calibration to maintain consistent beverage quality across all service periods
- Coordinated expo duties to streamline ticket flow and strengthen kitchen–front-of-house communication
Server
Jewel of the South
New Orleans, LA
11.2024 - 04.2025
- Delivered elevated, cocktail-forward service in an award-winning fine dining restaurant known for craft beverage programming
- Showcased comprehensive knowledge of classic and contemporary cocktails, premium spirits, and house specialties to enhance guest satisfaction
- Demonstrated comprehensive knowledge of classic and contemporary cocktails, premium spirits, and house specialties
- Executed multi-course service with precise timing and seamless coordination between bar and kitchen
- Assisted with full wine service including bottle presentation, opening, decanting, and food pairing
- Executed multi-course service with precise timing and coordinated efforts between bar and kitchen to ensure smooth dining experiences
- Cultivated repeat clientele through personalized service and tailored product recommendations, fostering lasting guest relationships
Server
Saffron Nola
New Orleans, LA
05.2022 - 04.2023
- Delivered attentive, detail-oriented table service to enhance guest experience in full-service restaurant
- Effectively communicated menu changes, dietary accommodations, specials, and beverage pairings to assist guests in making informed choices
- Increased check averages through informed, suggestive selling of beverages, desserts, and add-ons
- Trained new servers on service standards, POS systems, and guest interaction best practices to ensure consistent service quality
Education
Bachelor of Arts - Dance
Arizona State University
Tempe, AZSkills
- Spirits & Cocktails: Classic and contemporary craft cocktails, premium spirit categories, flavor-profile-based recommendations, rotating specials development
- Cocktail development
- Wine: Varietals and regional knowledge, bottle presentation, opening and decanting, food pairing guidance
- Service: Multi-course fine dining, large party coordination, table-side service, POS systems, cash management, opening/closing procedures
- Operations: Bar inventory management, staff training and onboarding, expo coordination, supply ordering, safe food handling
- POS systems
- Inventory control
- Espresso & Non-Alcoholic: Espresso calibration and beverage prep standards, non-alcoholic pairings and specialty offerings
Personal Information
Title: Fine Dining & Beverage Service
Timeline
Lead Bartender
Black Joy Kitchen and Food Group
06.2026 - Current
Bartender
Faraway Hotel
04.2026 - Current
Server
Jewel of the South
11.2024 - 04.2025
Caterer
Ginché Specialty Catering
07.2023 - Current
Server
Saffron Nola
05.2022 - 04.2023
Catering Staff Member
Jacques Catering
11.2019 - Current
Server, Bar Manager / Bartender / Barista
Toast Fairgrounds
- Current
Bachelor of Arts - Dance
Arizona State University