Forward-thinking Manager with comprehensive experience implementing new processes and managing programs. Offering a combination of outstanding problem-solving skills and in-depth knowledge in real estate and non-profit sectors. Polished in evaluating employee performance and overseeing key projects.
Overview
12
12
years of professional experience
Work History
Program Manager
New Jersey Family Planning League
Newark, NJ
10.2022 - Current
Manage a portfolio of Family planning departments in hospitals, FQHC’s and clinics in the southern region of New Jersey.
Assist with managing grant funds, compose grant reports, provide training, and ongoing TA support.
Responsible for the onboarding process of new provider agencies.
Monitor NJDOH state and Title X federal grant activities and coordinate all aspects of progress report and work-plan deliverables.
Manage data quality, data measurement, and continuous quality improvement projects and initiatives for the program’s department.
Review narrative reports and data for trends, to identify model practices, areas of growth or needs for improvement or technical assistance.
Responsible for NJFPL’s project management in digital marketing, content review, and manage all approval processes.
Edit and approve website, social media, digital ads, blogs, newsletter content, and oversee brand management.
Review and approve marketing invoices, proposals, and SOW’s.
Advise on strategies for engaging NJFPL’s intended audiences (individuals seeking services, providers, funders, other stakeholders).
Update website as new providers are added to NJFPL’s provider network.
Review website content for necessary changes related to projects, updated descriptive language, new services, etc.
Realtor
Lovi Realty
Fords, NJ
12.2018 - Current
Advise clients on market trends and local real estate conditions, helping them make informed decisions.
Develop marketing plans to promote properties for sale, including listing ads in newspapers and websites.
Coordinate with appraisers, title companies, mortgage lenders, home inspectors, contractors, and other third parties to ensure a successful closing process.
Conduct outreach and education to tenants, landlords, property owners, housing providers, community organizations and other stakeholders on issues of fair housing.
Negotiate purchase agreements and contracts with buyers and sellers.
Perform administrative duties such as preparing contracts, listing agreements/presentations, tracking sales data and updating internal databases.
Prepare comparative market analysis to estimate properties' value.
Program Supervisor
Acenda Integrated Health
Glassboro, NJ
07.2017 - 01.2020
Supervised 7 Master's level Coaches, who provided education and employment assistance to 180 youths; Marketed the program to South Jersey Department of Children and Families, in order to obtain new referrals.
Interviewed, hired, onboard, and trained new staff; Provided corrective actions and terminated staff when necessary; Completed monthly and quarterly perspective, progress, action plan, and level of service (LOS) reports.
Managed two state funded contracts, balanced program budget sheets and ensured that staff abide by their regional budget; Submitted budget modifications when necessary, managed agency credit cards and receipts.
Facilitated weekly program staff meetings, quarterly program quality meetings, and leadership meetings; facilitated training's, workshops and weekly staff supervisions.
Created and ensured that program manual contents were current and met all contractual, regulatory and accreditation standards; Ensured that staff functioned in accordance with the program manual and agency policies and procedures.
Assistant Program Director
Housing Bridge
Brooklyn, NY
01.2014 - 07.2017
Developed training materials and conducted orientation sessions for new program staff.
Assisted Program Director in recruiting, interviewing, and hiring new staff members.
Monitored program budgets to ensure fiscal responsibility and accuracy.
Provided technical assistance to program staff on a variety of topics related to program operations.
Participated in weekly team meetings with Program Director to discuss progress on projects and initiatives.
Reviewed grant applications and provided feedback to the Program Director regarding potential funding opportunities.
Organized monthly events such as workshops, seminars, and conferences for program participants.
Prepared reports summarizing project performance data for submission to the Program Director or upper management.
Created strategies for improving overall efficiency of the program through better utilization of resources.
Program Supervisor
Housing Bridge
Brooklyn, NY
06.2012 - 01.2014
Provided leadership, guidance and supervision to 10 Case Managers.
Developed, implemented and evaluated program policies and procedures.
Conducted annual performance reviews of staff members.
Coordinated training sessions for staff members.
Ensured compliance with all applicable laws, regulations, standards and codes of practice.
Maintained accurate records of program activities and results.
Facilitated team meetings to discuss progress on projects and initiatives.
Reviewed data reports related to program outcomes and objectives.
Assessed community needs in order to identify areas of improvement.