Tatiana Leon
PM Staffing
Tarzana,CA
3
years of professional experience
Dedicated with experience in delivering high-end residential services, managing security and maintenance requests, and coordinating resident events. Proven strengths in communication, conflict resolution, and customer service enhance resident satisfaction and streamline internal processes.
Professional with in-depth experience in hospitality sector. Known for exceptional client service, problem-solving skills, and adaptability. Strong focus on team collaboration and ensuring high-quality outcomes. Proficient in managing daily operations, coordinating with staff, and responding to guest needs efficiently. Renowned for reliability, flexibility, and personable demeanor.
Work History
Executive Assistant to the CEO
1 Month- Managed executive calendars and supported efficient meeting scheduling and priority planning.
- Created organized filing systems that improved document access and retrieval.
- Assisted with presentation and report preparation, maintaining accurate and consistent content.
- Coordinated company events and meetings to support team collaboration and morale.
- Handled confidential and sensitive information with discretion and professionalism.
- Tracked office inventory and placed supply orders to support smooth daily operations.
Leasing Consultant
2 Years 8 Months- Assisted clients with property tours and leasing inquiries.
- Managed lease documentation and rental agreements for new tenants.
- Developed positive relationships with potential tenants and community members.
- Provided excellent customer service through timely communication and support.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Tracked leads using CRM software and followed up with interested parties.
- Detailed application requirements and answered questions from prospective tenants.
Residential Concierge
2 Years- Greeted residents and guests with professionalism and warmth.
- Demonstrated superior customer service skills when interacting with guests and tenants alike.
- Assisted residents with inquiries and provided local information.
- Managed package deliveries and organized resident notifications efficiently.
- Coordinated maintenance requests and liaised with service providers promptly.
- Maintained building security by monitoring access points and visitor logs.
- Collaborated with team members to enhance overall resident experience consistently.
- Organized community events to foster resident engagement and participation.
- Ensured common areas remained clean and well-maintained throughout the day.
- Conducted regular safety inspections of all public spaces within the building complex.
- Responded to tenant inquiries regarding their accounts or other matters related to the property management office.
- Coordinated with vendors to ensure timely completion of service requests from tenants.
- Created reports detailing activities performed during shifts such as guest arrivals and departures or incidents requiring follow-up action by management staff.
- Bozzuto
Education
Skills
Supported lease record organization to keep office operations efficient.
Maintained positive tenant communication to improve service experience.
Completed maintenance follow-up to keep properties in good order.
Responded to customer needs to strengthen daily operations.
Used clear communication to improve coordination between residents and staff.
Built strong community relations to support positive neighborhood connections.
Managed workload priorities to complete tasks on time.
Used time management skills to keep responsibilities on track.
Handled multiple assignments while maintaining progress.
Adjusted to changing tasks to keep work moving smoothly.
Applied practical problem-solving to resolve issues effectively.
Kept work detail-focused to reduce errors and improve accuracy.
Worked well with team members to support shared goals.
Adapted quickly to change to maintain consistent performance.
Used strong interpersonal skills to support respectful daily interactions.
Maintained strong work ethic to contribute to dependable performance.
Followed security awareness practices to support safe
compliant work.
Timeline
Executive Assistant to the CEO
Equity Smart Home Loans
08.2026 - CurrentRead More
Residential Concierge
Park Fifth
05.2024 - 05.2026Read More
Leasing Consultant
PM Staffing
01.2024 - CurrentRead More
Canyon Oaks High School
Read More