Tatiana Lewis
Suffolk County,,NY
Summary
Motivated and detail-oriented administrative professional with 6 years of clerical experience; currently pursuing formal stenography training, with a clear focus on building a long-term career in the legal field. Adept in coordinating complex scheduling, maintaining professionalism, and facilitating the management of sensitive and confidential information with immense discretion. Fosters a strong foundation of data entry, document management, as well as strong rapport in sustaining efficiency whilst maintaining the utmost precision and accuracy.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/Administrative Assistant
Family Residences and Essential Enterprises Inc.
Melville, USA
06.2019 - Current
- Serve as the first point of contact for residents, families, and visitors; while maintaining a warm, respectful, and professional demeanor at all times
- Manage high-volume phone calls (80+ a day), scheduling, and front desk operations, ensuring smooth day-to-day functioning of the facility.
- Coordinate resident appointments with medical professionals, case managers, and external services
- Maintain accurate and confidential resident records in compliance with HIPAA and strict facility regulations.
- Provide support to residents and families, demonstrating sensitivity to mental health challenges and diverse needs.
- Support the administrative team with filing, data entry, billing assistance, and internal communications.
- Assist with onboarding and orientation of new staff and volunteers, contributing to a structured and positive work environment.
Server
Longhorn Steakhouse
Farmingdale, New York
04.2023 - 01.2026
- Maintained exceptional customer service while overseeing 5-7 tables, processing payments accurately, and having detailed knowledge of menu items to ensure guest satisfaction
- Processed payments accurately while maintaining efficiency and attention to detail under pressure
- Thoroughly coordinated with kitchen staff and fellow servers to deliver food in a timely manner while maintaining high service standards, especially during peak hours
- Created a welcoming atmosphere for guests, resolving dining concerns promptly, and assisting team members during high-volume periods to maintain exceptional service quality
Education
Associate's Degree - Court Reporting
Five Towns College
Dix Hills, NY01-2027
Skills
- Document Preparation & Proofreading
- 70 WPM Typing Speed
- Multi-Line Phone Systems
- Calendar & Appointment Management
- Client Intake
- Confidentiality
- Payment Processing
- HIPAA Compliance
- Microsoft Suite
- Attention to Detail
- Time Management
- Organization Skills
Timeline
Server
Longhorn Steakhouse
04.2023 - 01.2026
Front Desk Receptionist/Administrative Assistant
Family Residences and Essential Enterprises Inc.
06.2019 - Current
Associate's Degree - Court Reporting
Five Towns College